Reviews (1,154)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

October 6, 2022

Wow, I can't praise enough the amazing help from the support team of this app. Quick to respond, always with good answers. Due to their amazing support I was able to create a very sophisticated, bug-free, fully working product configurator in no time at all. This app is great, the support team is the best.

LVLUP Design
Israel
About 1 month using the app
Edited September 21, 2021

Awesome customer support! The app is working great, they helped me fix the code very quickly and accurately, thank you

Hippie60s
Vietnam
30 days using the app
February 17, 2021

I use this application to add embroidery on my products and it does the job perfectly. The support is very reactive and finds the solutions I was looking for.

Modus Vivendi Home
Belgium
30 days using the app
Edited November 2, 2018

I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.

GetSetStyleMetro
Philippines
About 2 years using the app
Edited February 21, 2020

Perfect app for personalize products through customer. Everything is good. Very helpful...thank you!!

BILDGRAVUR1.DE
Germany
29 days using the app
January 7, 2020

One of the best apps i have come across on Shopify! The app works excatly how you want it with the live feed product customization

Alexander Frank
Sweden
29 days using the app
December 29, 2020

Customer support is very fast, although we are in different time zones, customized requirements can also be met, recommended!

xoxopresent
China
29 days using the app
Edited October 27, 2021

This is a good App, the support team helps us a lot with the problems and always responds. Thanks for the help and support. Is a good app for the personalization of products.

Susiko 270
Spain
29 days using the app
Edited October 31, 2018

UPDATED REVIEW
I have to let everyone know that in fact there was some sort of glitch with my theme and the support in getting that resolved, once we all realized what the glitch was - was prompt and complete.

I'm excited to keep building my store and I'm so grateful for this app!

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I think I might really love the app but in asking for support the answers are really incomplete. The app has many capabilities -- but getting it dialed in continues to perplex me. I've asked for screen shots, I'm hopeful they will arrive.

Still trying to work it out -- fingers crossed I can get it resolved.

Memorial Buttons Fast
United States
28 days using the app
October 25, 2021

It's been tough going to find the right app to serve my purposes despite Europe's much advertised big wigs. This one does exactly what I want it to and the support received to set it up was outstanding.

Planes & Sails
Italy
28 days using the app