Reviews (1,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.
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I used this app to personalise my products and it's very simple to use. I had a few questions, but the support team has helped me through it all. They have been amazing. I would recommend this app if you want to add personalisation to your products. It's easy to use and affordable - I'm so happy to pay for a great product like this that I can afford as a start-up business. There are heaps of plans to suit your needs. It's so easy for customers to use, which is really important for user experience and the design of the personalisation is great too. Give it a go!
This is a great app if you have a lot of custom options on your products. I have been looking for an app, I was using Product Customizer. It was ok for simple customizations, but limited in it's features. Product Personalizer has a lot more you can do, and I like that you can use images to show the different options. It's a little tricky to learn at first, but once you get it it's easy to work with. There are a couple little glitchy things, but nothing major so far. It seems like the developers are working to improve the app and they were very quick to respond to me questions.
Functionally, the app is great! It is sometimes glitchy however. The personalization option disappears from time to time without warning and is not present when customers are trying to customize an item. Some customers are nice enough to let us know, but no telling how many customers have been lost over time due to these issues. It is completely random from item to item and does not seem to affect a particular platform. This issue affects desktop users over different browsers as well as iphone and android users but again, it is completely random in which items and platforms are affected. Other than this, the app is incredibly thorough in its design.
Incredibly versatile app with excellent customer support! They custom coded a change that i wished in under 5 minutes.
Really great app, it has so many different functions and personalisation options to choose from. You can really play around with different ways to show off the personalisation and actually customise it to fit it to what you want. Creating font groups and colour groups is amazing to not have to create a new set for each item as most of my products require 1 or two choices in colour pallets, this saves so much time. Also, the option to save certain personalisation settings as templates is super helpful when wanting to bulk configure. My business is 99% personalised so this app has been fantastic. The only thing i can say is a few tiny things like not being able to view your original product in the cart w/o personalisation but instead the personalisation image the customer has chosen. The only thing this MAY do is confuse the customer when ordering a range of different colours of the same product if they arent able to clearly see the colour. This is also something I could change if i decided to offer the option to personalise with background image but i didn't want to show blank products on my page so this isn't necessarily the apps fault! However, this isn't a make or break. Also requiring a text colour is there, but you are not able to FORCE a choice to be made, if a customer doesn't select a colour, the default colour will be selected but not show on checkout and that can be hard if some products can't all have the same default colour. Other then those few things, this app is amazing and support are very helpful and prompt. Also there FAQ page answered literally 90% of my questions simply! Highly reccomend this app.
This app is the BOMB! Offering product customizations and personalization is a key part of our business. I tried several other apps and this one offered far more capabilities at a very reasonable price. The support has been great too!
Great app with great support. I got all the answers to my questions in minutes. I really recommend it for product customization.
Super fast and friendly support and the app does what it is supposed to. I find it better than other similar apps and would recommend it.
Cant get a response from developer regarding to an error most possibly related to personalizer. Additional images uploaded on Shopify can not be displayed in full view as personalizer image layers are not hiding and staying on top of the layer stack. Tried to reach out multiple times both through Shopify and their own website. No response.
Excellent app, above all for the fast and helpful support.
It takes a little bit of getting used to but it's not hard and, if you figure it all out, it's also very flexible as a tool.
I really appreciated the video examples provided, and also that they give very detailed installation instructions for a lot of different themes.
Overall, I highly recommend using this app for all your product customizations. Great job guys.