Zepto Product Personalizer

I had Muhtasim Mahir as my support person and he was so helpful. He explained things to me many times in different ways so I understood it because I am new to this. He was great with showing me how to fix certain things myself and he ultimately fixed the major issue I was having on our website. He had to do some custom coding and had to figure out why the issue was happening in the first place. It took a while but he didn't give up or leave the chat. It was a great experience. And mainly the problems have been fixed.

I've been using this app for years and it's great! It's easy to customize to our needs and gives our customers the ability to see their items before their made, which gives them the confidence and excitement to purchase! The team is so responsive and supportive, even on weekends and holidays, whenever the rare issue has popped up. Highly recommend!

I've tried many personalization apps. This one has a lot of options from simple to complex. I don't have many problems with the app but when I do, they always fix within hours of opening a ticket!

This app has worked perfectly for our store needs. We have been on the search for an app or a website that could allow our customers to craft their perfect saddle. This requires some extensive options, and this app helped us provide that to our customers. The app itself is easy to install and easy to use.

Their support team is also extremely prompt and helpful. I have reached out a few times with questions about ways to utilize the app in a way that aligns with our products and the app team has been more than accommodating with our inquiries. I am extremely satisfied with the app and the service we have been provided. Highly recommend for anyone looking for a way to allow custom product creation on their website.

At first, I was very frustrated with the app because I couldn’t save anything — every change gave me an error. But the support team was incredibly patient and helpful. They contacted me quickly, sent videos, and guided me step by step.

In the end, the issue was with my device. Once I switched to another laptop, everything worked perfectly. Thanks to their support, I can now use the app as intended.

Zepto have been very helpful in showing me how to use all of the tools to the best of my ability. The customer service is second to none, tailored and educational. I look forward to be to give my customers a little personalised touch of magic that I could not have done without Zepto. I also want to say a massive thank you to Muhtasim Mahir as he has been the greatest help to me and my customisation experience. Zepto have really helped me to deliver the best personalised customisation tools to my customers and without there help I do not know where my business would be. I recommend this app to anyone who is looking to enter the personalised gifts industry as they will truly help you to add that personal touch to your business for the ultimate customer and personalisation experience.

Depuis très longtemps que je cherche à offrir la possibilité à nos clients de visualiser leur produit! J'ai enfin trouvé!!!
Le service est exceptionnel et très réactif. Il est facile de parler à quelqu'un presque qu'en tout temps! Les gars sont ouverts aux commentaires et cherchent à améliorer leur service et trouvent des solutions. On sent qu'il veulent vraiment nous aider.

L'application pourrait être un peu plus usefriendly mais une fois que l'on comprend ça va bien. Ça vaut la peine de s'investir à apprendre!

I've been looking for a way to let our customers visualize their product for so long — and I finally found it!!!

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The service is exceptional and super responsive. It's easy to get in touch with someone almost anytime! The team is open to feedback, always looking to improve, and quick to find solutions. You can really tell they genuinely want to help.

The app could be a bit more user-friendly, but once you get the hang of it, it works great. Totally worth investing the time to learn!

So far, I'm pretty impressed with all the possibilities, price and ease of use. I had a couple of issues, one related to another third party app that was causing problems with the cart and another one that was just a simple fix in my own settings. Each time though, I was helped within 24 hours.

We love using Zepto, so many options and variable that suite our store perfectly. We've used it on the theme "Dawn" and just recently switched to a paid theme called "Divine" and everything worked great through the switch. Fast support when a question was asked as well!

Perfect for Small Businesses – So Easy to Use!
I'm a small business owner (thepaperboatshop.com) and this is my first time using Shopify, so I was a bit nervous about setting everything up. Zepto's Product Personalization app has made the whole process incredibly easy. The interface is super intuitive, and it was simple to get up and running. The support team has been fantastic—really responsive and helpful whenever I had questions. If you're new to Shopify or looking for a smooth way to offer custom products, I highly recommend this app!