Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and complex quiz creation capabilities. It integrates well with platforms like Klaviyo and Shopify, enhancing customer data collection and analysis. Many have seen improved conversion rates and lead generation, especially valuing the email capture feature. The support team is praised for their swift responses, custom solutions, and proactive updates. Merchants also commend the app's clean design, fair pricing, and consistent performance.

October 9, 2019

This is a Great app. Their support is very fast and friendly while helping. I highly recommend this app. Thank you AskWhai!

VisualDiamondArts
United States
14 days using the app
Personalized Product Quiz replied October 9, 2019

We appreciate it. Please let us know if you need any further assistance.

January 29, 2020

Love this app. Extremely easy to use and the support is amazing! Replied and helped within a day with the issues we were having.

Ebanel®
United States
12 days using the app
January 25, 2023

Great app, but without the help of the Support team it would not have been possible for us to create the quiz we had in mind. Great & very supportive support team. Compliments!

On beforehand it was difficult to know what was possible or not possible with the quiz builder. But that is also the case with other quiz builder apps. We compared three. I don't know how other quiz build apps are as we only used the VQB.

Online instructions were not that clear - we thought we had to include and exclude products differently than it seemed in the end. And thought that it would be logic that the result of the quiz could be shown in a choosen sequence. But was not the case. We did choose for sending results via e-mail, but it was not clear we needed to make a certain email integration/sync first. I did not experienced this with other apps before.

Maybe ask a higher 'lowest' price option for the app. And make it (if possible) so that users do not need the support team that much. Saves time for the team. And time for the user. And for the team more time to further develop the app. Although development will be partly done, from questions users have ;-).

Maybe for the technical persons building the app, a lot of things seem logic. But for users it seems not ;-).

But I would certainly recommend the app. For not too complicated quizes. The support you get is really great & helpful!

INDISHA.nl

INDISHA
Netherlands
9 months using the app
Personalized Product Quiz replied January 28, 2023

Thank you so much for your detailed review, Jeanine. All great points and ones that we are incorporating into our roadmap. Improving the knowledge base is a much needed one and coming very shortly.

October 9, 2019

This app has a very good customer support team. They were very prompt. Really appreciate all the help provided.

theyounger
South Africa
10 days using the app
Personalized Product Quiz replied October 9, 2019

Thanks for the review. Once again, thanks for reaching out and glad we could help.

December 9, 2020

Excellent app. Raj and the whole team really help answering all the questions and assisting in the implementation of the app in the store. 100% recommended.

Magic Hair Oficial
Colombia
10 days using the app
May 23, 2022

This Quiz App is very easy to use and set up, PLUS, it is SO cost-efficient compared to other apps that easily charges $40/month. This app is Only $9.00/month. This is a steal.

Layer Origin Nutrition
United States
4 days using the app
April 15, 2020

Una App muy útil para crear "Quiz" para los usuarios de la página web, y fácil de manejar para personas sin conocimiento de programación.
En caso de tener duda, sus operarios están a tu disponibilidad.

MAAR Fragrances
Spain
About 1 month using the app
May 9, 2021

Email support never came unfortunately, and this is after I subscribed on a plan. ): Wish I had better things to say but I'd probably be looking for a different app.

Clean Folks Club
Singapore
About 1 month using the app
Personalized Product Quiz replied May 10, 2021

Hi there! Apologies for this experience... We believe we had send out the reply 4 days ago and re-sent it just now. Can you please check and confirm at your end? Looking forward to working with you.

December 18, 2019

It worked for a while, but then al of a sudden the app stopped working. It kept saying to clear my cookies and to allow cookies, which I have. I cleared everything restarted my devices and it didn’t work again. I even tried to redownload it and it didn’t work. Not sure if this app is even actually available.

Mr. The Shop
United States
About 1 month using the app
Personalized Product Quiz replied December 21, 2019

Hi- Raj from AskWhai here... We're very sorry for the issue you faced with our app. We resolved the issue immediately. I hope you will give us another chance. Thank you!

December 23, 2022

Good app but getting so many bugs; Customer service has been super slow to answer my inquiries, and even after upgrading to a paid plan I am still getting bugs that interfere significantly with my business

The New Twenty
United States
30 days using the app
Personalized Product Quiz replied December 28, 2022

We are extremely sorry for your experience. In your case, you left us a review within an hour of sending us your question right before Christmas weekend when we were short staffed. Regardless, we responded to your questions the same day (we could not replicate the issues you were facing) but haven't heard from you.