Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and complex quiz creation capabilities. It integrates well with platforms like Klaviyo and Shopify, enhancing customer data collection and analysis. Many have seen improved conversion rates and lead generation, especially valuing the email capture feature. The support team is praised for their swift responses, custom solutions, and proactive updates. Merchants also commend the app's clean design, fair pricing, and consistent performance.

May 9, 2021

Email support never came unfortunately, and this is after I subscribed on a plan. ): Wish I had better things to say but I'd probably be looking for a different app.

Clean Folks Club
Singapore
About 1 month using the app
Personalized Product Quiz replied May 10, 2021

Hi there! Apologies for this experience... We believe we had send out the reply 4 days ago and re-sent it just now. Can you please check and confirm at your end? Looking forward to working with you.

December 18, 2019

It worked for a while, but then al of a sudden the app stopped working. It kept saying to clear my cookies and to allow cookies, which I have. I cleared everything restarted my devices and it didn’t work again. I even tried to redownload it and it didn’t work. Not sure if this app is even actually available.

Mr. The Shop
United States
About 1 month using the app
Personalized Product Quiz replied December 21, 2019

Hi- Raj from AskWhai here... We're very sorry for the issue you faced with our app. We resolved the issue immediately. I hope you will give us another chance. Thank you!

December 23, 2022

Good app but getting so many bugs; Customer service has been super slow to answer my inquiries, and even after upgrading to a paid plan I am still getting bugs that interfere significantly with my business

The New Twenty
United States
30 days using the app
Personalized Product Quiz replied December 28, 2022

We are extremely sorry for your experience. In your case, you left us a review within an hour of sending us your question right before Christmas weekend when we were short staffed. Regardless, we responded to your questions the same day (we could not replicate the issues you were facing) but haven't heard from you.

April 13, 2021

Usefull specially for the connection with Klaviyo (which could be better explained with a specific faq/tutorial). They've a fast and kind customer service, that helped me with this doubt. Another note: the general design of the "quiz" and app can be improved.

Emporio E' Natura Shop Online
Italy
21 days using the app
July 29, 2021

I really like the idea of this app. It's super easy to handle but till now, I'm not sure if this app can show everything we would like to do with it (e.g. answer fields have different sizes), that's why I rated it with 4 stars till now. Customer service is very nice. I always got a fast and helpful answer.

KCST
Netherlands
8 days using the app
November 10, 2019

It gets the job done BUT you can only add one question for your quiz. If you want something simple this works which is why I gave it 3 stars. But for more you'll have to look else where.

Raw Holistics
United States
1 day using the app
Personalized Product Quiz replied November 10, 2019

Hi- Raj from AskWhai here... You can absolutely add more than one question. The instructions are in the app admin under "Help" tab. You can access them here too: https://www.askwhai.com/product-recommendation-quiz-tutorial

I apologize for your experience, and hope you will give us another chance. The app is already live on many stores with multiple questions. Thanks!

October 3, 2019

The 2 reviews are from the developers themselves. This app is not even fully developed yet and should not have been released on the app store. No instructions on how to do anything. This should not even be given one star, please don't release a program that is not finished!

Shea Shea Bakery
United States
15 minutes using the app
Personalized Product Quiz replied October 5, 2019

Hi- Raj from AskWhai here... You are right; we are a new app company and did not have instructions on setting up a quiz. I apologize for your experience. I emailed you the draft instructions right away. I hope that's helpful. We will soon publish them here. The app is already live on many stores and hope you will give us another chance. Thanks!

February 8, 2024

Mighty Fungi - World Class Quality Supplements for Focus
Estonia
About 2 years using the app