Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic customer review solicitation, aiding in valuable feedback collection. It's user-friendly, integrates seamlessly with Shopify, and offers a robust free plan with additional paid features. Despite occasional slow loading, its reliability, customization options, and ability to drive growth through customer insights are highly valued. The support team is praised for their prompt and effective assistance.

Edited March 2, 2020

Works well and way cheaper than competitors. We have been able to collect hundreds of reviews using this app.

Xwerks
United States
Over 7 years using the app
Edited July 18, 2023

I have been using this review app for well over 6/7 years now and it does everything I need a review app to do.
The support was also fast and responsive, however I did experience slow response times around a year ago with some of my questions not even being answered.
I have been in touch again with them within the last few weeks and the support I received this time around was fantastic. I had the pleasure of dealing with Arjun Singh who helped and resolved every query I had and was very quick in getting back to me and keeping me updated. If you need any assistance from these guys, ask for Arjun as he is great!

Art Fever
United Kingdom
Over 7 years using the app
April 19, 2017

Great app with lots of features and the support is awesome.

Windowtint Com
United States
Over 7 years using the app
Edited February 27, 2017

This is one of the best in terms of ROI thus far. I have managed to set it up and configure in few minutes and the results have been outstanding - I literally get between 15 to 25% of people responding with review. I know our product & customer service important to form this good opinion, however, before it has never been THAT easy to review the product & purchase. Respond directly via email - what can be simpler? Thanks Tommy and the team.

1shoes
Australia
Over 7 years using the app
Edited May 29, 2018

Great customer support and easy to use interface

Mavericksmade
United States
Over 7 years using the app
Edited November 18, 2019

A very useful Add-on to the native Shopify Reviews app. The best part - it's FREE aaaand has awesome customer service. Highly recommend!

Fabula Nebulae
United States
About 7 years using the app
March 6, 2018

Super app, Super feature, Super support. Well done !

Mercihandy
France
About 7 years using the app
Edited August 13, 2023

If there's one thing that's drastically helped increase sales in our store it's social proof. Nothing works better than a shiny 5-star review to help convert customers into buyers. Their support team is also very prompt in responding to customer needs. Their team showcased not only their expertise but also their understanding of customer needs

Ramp Champ
Australia
About 7 years using the app
Edited November 24, 2020

We have been using this app for years now and the reviews provide great feedback about our products. 5 stars for sure!

Shopsockprints
United States
About 7 years using the app
Edited October 3, 2017

So good. The best product reviews app out there! Tommy and the gang are straight ballers and their service and product are insane. Do it!

Spy Guy Security
United States
About 7 years using the app