Stamped Product Reviews & UGC , 6,309 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its automatic customer review solicitation, aiding in valuable feedback collection. It's user-friendly, integrates seamlessly with Shopify, and offers a robust free plan with additional paid features. Despite occasional slow loading, its reliability, customization options, and ability to drive growth through customer insights are highly valued. The support team is praised for their prompt and effective assistance.
Refine
-
By rating
Great! This is easy to use as well as amazing and quick response support. Really makes a difference to how the site looks.
Hi there Sleep Space team,
Thank you for your enthusiastic review! We're delighted to hear that you find Stamped easy to use and that our support team has been amazing and quick in responding to your needs.
Ensuring a seamless and user-friendly experience is our priority, and we're thrilled that our app has made a positive impact on how your site looks and functions.
In addition to our review app, we'd like to introduce you to our Loyalty app, which can further enhance your website's appeal. Loyalty allows you to incentivize repeat purchases and foster customer loyalty by rewarding your customers for their engagement. It's an excellent way to create a rewarding experience for your customers and keep them coming back.
Should you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and ensure that your experience with Stamped and Loyalty is nothing short of amazing.
Thank you for choosing Stamped, and we look forward to continuing to serve you!
The app seems fine, but this is the only App I have ever installed that does not offer good support. There is no real time chat available. I have an urgent problem trying to get my past orders imported and I can only submit a lifeless form for help. The auto responder says "we will get back to you in 12-24 hours, but this may be longer on weekends." I may have to uninstall the app and look for something else if I can't get help quickly. Again, this is the only Shopify App I've ever installed where this has been the case.
Hello Pepper Pong team,
Thank you for providing us with the information about your support experience with Stamped. We sincerely apologize for any inconvenience you may have encountered during the process.
We understand the urgency of your issue regarding importing past orders, and we want to assure you that our support team responded within 5 hours of the ticket's creation. We had made multiple attempts to reach out to you for further assistance and resolution on your ticket. However, it appears that our communication may not have reached you successfully.
We truly value your business and want to ensure that we address your concerns promptly. If you are still experiencing difficulties or require further assistance, please let us know, and we will prioritize your case to provide a swift resolution.
Your satisfaction is our top priority, please don't hesitate to reach out to us, and we will do our best to assist you promptly.
Thank you for your patience and the opportunity to support you.
Great support. Great app.
Hello LSR Healthcare team,
Thank you for taking the time to share your feedback. We're delighted to hear that you find our review app to be good and that our support has been great.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help.
Your partners in success,
All of us at Stamped
I couldn't import reviews properly and immediately uninstalled the app. I've since requested customer support (mainly "James") to cancel my plan and issue a full refund but they keep avoiding the request.
Eventually I was billed the full amount in my monthly Shopify billing and this has yet to be resolved.
This is the only app where I've had so much trouble getting a refund. I'd avoid this app and look for something else.
Hello Spirigem team,
We appreciate your response, and we'd like to clarify our efforts to assist you. Our team has been working diligently to guide you through the cancellation process, which involves a simple three-question form. However, we haven't received a response from you or received the completed form, making it challenging for us to proceed with the cancellation and refund.
To ensure we can promptly resolve your concerns, we kindly request that you fill out the mandatory cancellation form that we've previously provided. This will allow us to process your request accurately and efficiently. If you encounter any difficulties or have questions about the form, please reach out to us, and we'll be more than happy to provide guidance and support.
We understand your frustration, and we want to assure you that our team is committed to resolving this matter as quickly as possible. Your satisfaction is essential to us, and we look forward to assisting you further once we receive the completed form.
Thank you for your cooperation.
Your partners in success,
All of us at Stamped
Very good customer service and a great app!
Hello Lina Lumiere team,
Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you've had a positive experience with both our customer service and our app. Providing excellent customer service is a top priority for us, and we're thrilled to know that you found our team helpful.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Your partners in success,
The Stamped Team
Nice app and very good service.
Hello sjostrandcoffee team,
Thank you for the wonderful review! We're thrilled to know you find our app nice and our service very good. If you ever have any questions or need assistance, feel free to reach out. We're here to help!
Your partners in success, All of us at Stamped
Widget design looks good and customization are convenient. Customer Service replies are quick and efficient.
Hello Cellular Hydration team,
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you find our widget design appealing and our customization options convenient. Our team works hard to make sure our app is user-friendly and customizable to meet your needs.
We're also delighted to hear that you've had a positive experience with our customer service team. Providing quick and efficient responses is a top priority for us, and we're here to assist you whenever you need help or have questions.
If you're enjoying our Review app, you might want to explore our Loyalty app as well. It seamlessly integrates with our Review app to provide a comprehensive solution for customer engagement and retention.
If you ever have more feedback or need further assistance, please don't hesitate to reach out to us. We're here to support your success.
Your partners in success,
All of us at Stamped
Service levels have gone down drastically! Have been running behind them to solve issues for weeks. Any business owner concerned about their business should opt for similar apps with much better service!
Hi there,
We appreciate you taking the time to share your feedback and concerns. We apologize for the experience you've had with our support team.
At Stamped, we strive to provide excellent service and resolve issues promptly. We understand the frustration you've experienced, and we take your feedback seriously.
We value your business and are committed to addressing your concerns and providing the level of service you expect.
Please know that we are dedicated to resolving your outstanding issues and restoring your confidence in our team. We will reach out to you directly to discuss your specific concerns and work towards a satisfactory resolution.
Thank you for bringing this to our attention, and we appreciate your patience.
It was very impressive to me to get their support in a fastest way and professionally to get resolved my issue. Great customer service!
Very helpful staff!
Hello Salty Canine Team!
Thank you for sharing your positive experience with our support team! We're thrilled to hear that our staff was helpful in addressing your concerns. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!
Your partners in success,
All of us at Stamped