Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

Edited February 27, 2017

This is one of the best in terms of ROI thus far. I have managed to set it up and configure in few minutes and the results have been outstanding - I literally get between 15 to 25% of people responding with review. I know our product & customer service important to form this good opinion, however, before it has never been THAT easy to review the product & purchase. Respond directly via email - what can be simpler? Thanks Tommy and the team.

1shoes
Australia
Over 7 years using the app
Edited May 29, 2018

Great customer support and easy to use interface

Mavericksmade
United States
Over 7 years using the app
Edited November 18, 2019

A very useful Add-on to the native Shopify Reviews app. The best part - it's FREE aaaand has awesome customer service. Highly recommend!

Fabula Nebulae
United States
About 7 years using the app
March 6, 2018

Super app, Super feature, Super support. Well done !

Mercihandy
France
About 7 years using the app
Edited August 13, 2023

If there's one thing that's drastically helped increase sales in our store it's social proof. Nothing works better than a shiny 5-star review to help convert customers into buyers. Their support team is also very prompt in responding to customer needs. Their team showcased not only their expertise but also their understanding of customer needs

Ramp Champ
Australia
About 7 years using the app
Edited November 24, 2020

We have been using this app for years now and the reviews provide great feedback about our products. 5 stars for sure!

Shopsockprints
United States
About 7 years using the app
Edited October 3, 2017

So good. The best product reviews app out there! Tommy and the gang are straight ballers and their service and product are insane. Do it!

Spy Guy Security
United States
About 7 years using the app
August 1, 2017

I love using this app! It is perfect for my small business. I have contacted customer support twice since I installed this app on my store to customize the appearance for my customers--mainly changing colors/installing widgets/etc. Each time they have been prompt, and went above and beyond to deliver my requests. I couldn't be happier!!

Fox Hanx
United States
About 7 years using the app
February 25, 2016

Excellent app, I did compare with other similar app, I like this one much better, I like their layout and more comfortable service. Great customer service!
Thanks Tommy! you address every single my concern even add some part to this app. All the best for you and this great app!!!

Your Skin Care Clinic
Canada
About 7 years using the app
May 15, 2018

One of the best apps on Shopify!! Tommy and Rachelle are great. I switched over to the Widget 2.0 and encounter trouble. I contacted them and they contacted me back right away. Tommy helped me with a structured data issue I had. Their app and my existing structured data on my product pages were creating a duplicate product type. Tommy was able to fix it. Now, everything syncs up. Thank you guys!

Tend Insights
United States
About 7 years using the app