Stamped Product Reviews & UGC , 6,294 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.
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We have just finished the setup process for Stamped.IO and while we initially had difficulty configuring the app on our own, we were delighted at the support teams timely responsiveness and help in making the app what we needed it to be. We have only set up the basic features so far, but are looking forward to seeing how the review collection process goes and hope to configure some of the additional bells and whistles like check-out comments in the future. Again, the support team has been awesome, but sometimes we felt like a nuisance (not because of them) with all of the questions and support tickets we send and would ideally like to be more self-sufficient with the onboarding process. We hope they'll continue to build their self-help and app user interface for more ease as they grow. Thanks for your help StampedIO and now that we're set up, let the reviews roll in :-)
Great customer service, and once it's set up, the app works exactly as it's supposed to. I've removed one star because it is not at all easy to setup, and when we first upgraded to the more expensive and comprehensive version of the app, there wasn't even any explanation of how to access the user portal, so we literally could not figure out how to move forward.
As soon as we reached out to Rachelle and Tommy they were super responsive and helpful, but feels like there should be a manual or guide or something to allow users to set themselves up and have a more comprehensive problem solving section. But now that we're set up, we're quite pleased with the product.
Great app, works well with very little input from my end.
The only downfall is: customers using some email platforms cant submit the review directly from their email. Hopefully this issue will be addressed soon.
Good product. Works well, has a few things that can be improved but overall i am happy with the app.
Installed for a few months since - no reviews yet, but seems like a great app with good functions for now.
Hey Maeso,
Thank you for your review!
We are glad to be the app of your choice and hope that our app will continue to serve your store well!
Stamped.IO was super easy to set up get live on our site.
Few things to note: their customer service team is super helpful, but really only available via email. They are super responsive and were very hands on in getting our first ever review platform live. We were able to import previous orders via Shopify (which they helped with) to jumpstart the reviews on products.
The only reason I am giving 4 stars is because you have to sometimes save things multiple times before they are live on the front end of your site. It's only been a few weeks, but for the price I would highly recommend!
Thank you for your review, Stratia!
It's really awesome that you found Stamped.io easy to set up and we're extremely excited that you decided on Stamped.io as your first reviews app!
Regarding the frontend changes to the display widget layout, it does take a couple of seconds (usually less than 1-2 minutes) to sync into Shopify's database before showing the updated settings.
Please do reach out to our support hello@stamped.io if you need any assistance with it, and we'll assists swiftly :)
Thank you once again, it's really much appreciated!
We have been using Stamped for the last couple of months and I am super impressed not only with the app but with the team behind Stamped and how responsive and helpful they are. No matter the question I have they are happy to help and very quick to get back to me. I really like the features as well, as we really needed custom questions for our review forms which is something Stamped offers. Highly recommend!
I just installed the app. It was super easy so thats great. I will review again once i see it in action.
Hi fiordland,
Thank you for your review and kind words and welcome to Stamped.io!
We hope you'll have a great time with us collecting UGCs for your business and we look forward to receiving your review again :)
I got my web developer to install the app, but I was able to set up everything else and get it looking the way I wanted it to with store colours and wording. So far so good. I've just moved up from the free plan to the basic plan, so will see how I progress with the extra features. I have had some trouble adding the reviews tab to the facebook page, but will try again.
This app is great and it is working very well. I have used it long enough to know it does work and gets reviews.
There are only a couple of issue I have because I want to manually change the recommended products and while I can do this without problem, the method is a little convoluted.
I would love to be able to select all the products I want to recommend from a list at one time. At the moment you have to search the product, click it, search for another ect.. adding them one at a time. Deleting existing products to recommend is the same - delete one at a time. This could be done so much simpler with a list and tick boxes.
Please refine this area of the app and it truly will be a 5 star app!