Reviews (6,401)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and increasing conversion rates through effective review management. It's user-friendly with features like automated review request emails, customizable widgets, and review import capabilities. The flexibility in review display customization to match brand aesthetics is particularly valued. Additionally, the app is noted for its reliable performance and exceptional customer support, with a responsive team ready to provide immediate and knowledgeable assistance, including personalized on-site adjustments.
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great customer support team, very fast and professional feedback
Bryan - our customer success manager always goes a step further to deliver good service
Hi there L'Occitane HongKong team,
Thank you for your amazing review! We're delighted to hear that you've had a great experience with our customer support team and that you appreciate their fast and professional feedback.
Our team takes great pride in going the extra mile to deliver excellent service, and we're thrilled to know that Bryan, your customer success manager, has been providing you with exceptional support.
As you continue to enjoy our services, we'd like to recommend exploring our Loyalty app as well. Loyalty allows you to incentivize repeat purchases and foster customer loyalty by rewarding your customers for their engagement. It's an excellent way to show appreciation to your customers and build lasting relationships.
If you ever have any more questions or need further assistance, please feel free to reach out. We're here to support you and ensure your experience with Stamped and Loyalty is nothing short of outstanding.
Thank you for choosing Stamped, and we look forward to continuing to serve you!
This app is a great add on to any Shopify site. It's super easy to set up and even easier to use. I've been looking for an app like this for a long time.
Easy to install and manage. Very satisfied with the support from the team. They replied so fast to resolve my issue.
The customer service replies promptly (within hours) and are ever ready to assist! The app is super intuitive and easy for tech noobs like me and it is full of functions! Firstly, it encourages reviews from customers by auto-sending emails to customers after a certain time period (customizable timeline) upon orders being marked as shipped. (You can even set different timeline for overseas and local customers!) You are able to edit the email's style to fit your branding and offer incentives (discount codes) in return for customer reviews. Customers are able to provide written and/or submit image reviews. The design of the review app fits seamlessly into any store. You are able to feed the reviews you get onto various parts of your website. (I use it for a standalone reviews page but there are other cool ways to use it, as offered by this app!) Also a pretty cool feature they offer is "Checkout Comments." With this, customers get to write why they purchased your products upon completing checkout. (I got answers like "This looks classy" and "Beautiful print.") You can display this information on your products to show positive user impression on your product (and hopefully sell more of those items ;)). All in all, this app is affordable and is great in what it sets out to do, which is displaying and attracting reviews from customers. I love it and would recommend it for anyone looking for a reviews app!
Now I have it set up (which was really quick) I don't need to lift a finger, the reviews just pop up in my inbox. It is the definition of 'set and forget', love it!
Great app, helps my ecommerce store sell more! Easy to use and the free version is amazing, The follow up email series helps get more reviews and everything is amazing about it!
Fantastic 10 out of 10 app. Their customer support team is so helpful and amazing. Other similar apps do not have the ability for customers to give star ratings in the review emails - other apps take customers off to another landing page which decreases conversion rates. I highly recommend this app.
Hello In Shape Mummy,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
I am currently on the Premium plan. It's a great app, and it's very easy to use. The clients seem to like it as well. I think I'm only using half of its power, I'm discovering new options everyday. The support is really helpful as well. 5/5
Needed help with a display widget problem and the response from support was quick and fixed our issue promptly. We also received an email telling us everything was complete and working correctly.
Qualquer dúvida eles estão prontos pra ajudar.
Eu perguntei uma dúvida mais técnica sobre os email de reviews e depois de menos de 20 minutos, eles me respondem. Foi sensacional essa experiência. Any questions they are ready to help.
I asked a more technical question about the review emails and after less than 20 minutes they answer me. This experience was sensational.