Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

Edited December 12, 2018

Perfect review app, couldn't be any better. Much customization options, e-mail sequence for reviews etc.. Also the customer support is perfect, quick response and helped me with a staff account on my shopify site, installed everything for me. Earned 5-star rating by far.

easybuds
Netherlands
About 2 months using the app
December 15, 2021

Ive had a great experience with this app so far. I love the look on the product page and the reviews look fancy. Best review app for me and best customer service!

Smartek
Estonia
About 2 months using the app
Edited March 20, 2019

Best support ever. Great app. This app is what you need to manage the reviews in your store and be able to manage the opinions of your customers. The best thing is the technical support. Amazing support. Recommend it

Uneakers
Spain
About 2 months using the app
February 7, 2019

This platform is so good at generating reviews and social proof. The service I've received from their support team has been second to none, I had some questions regarding installation and they emailed back within minutes and offered assistance to get me through the installation process. Following up they've assisted in offering different channels to generate reviews, again assisting in any way they can.

If you're looking for a review app, I would highly recommend this one. Overall great product and great service.

Supplement Superstore
Canada
About 2 months using the app
June 18, 2018

Extraordinary care and attention, this app is great and does so much more than the competitors at a price level that gives this software the edge.

The Support is where this app excels in and nothing is too small for these guys to help with. Thank you Rochelle and Tommy.

Design Corse
United Kingdom
About 2 months using the app
March 13, 2018

very prompt service and support. would definitely recommend to others.

Sims Luv Creations
Malaysia
About 2 months using the app
January 31, 2021

It would be better if the product in an order we all listed to be reviewed and submitted together. instead of the algo deciding on one to be given the priority and the others only showing below. customers are reviewing just the top ones and not the ones below (the other products)

Wind It On The Move
Singapore
About 2 months using the app
October 21, 2020

I like the app and the customer service has been great, but the dashboard can be a little more user friendly. It's a little confusing and hard to follow. The widgets allow you to copy code, but there are no directions on how to install the code on my shopify store.

BuildABagg
United States
Over 3 years using the app
Edited January 18, 2023

I need to change my review and say that this company is so big that is unbelievable that they don't have chat support or telephone support for urgent issues. I had a big urgent problem with customers getting 10x more points than they should and it was impossible to contact any support and had to wait for them to get back to me by mail.

I will change my review when they update and add a telephone number to support or add a live chat. This company is too big not to have it.

Askari
Sweden
About 4 years using the app
Edited November 4, 2021

Used to be an amazing app. They were recently bought and now the customer service SUCKS now! Way over priced. Such a bummer. Tom with stamped was the whole Reason we stayed with this app. Customer service is EVERYTHING!!

Buddhapants 2
United States
Almost 4 years using the app