Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

Edited October 1, 2021

Great app that's easy to use, and the customer service is top notch! Exactly what we were looking for.

Salty Box Co.
United States
21 days using the app
October 22, 2020

The app is quite easy to use and the service from the team is great. However, they should allow a certain number of reviews with photo upload under the free plan. This would allow start up entrepreneurs more leeway before upgrading to the paid plans.

Osharey
Singapore
Over 1 year using the app
February 13, 2018

Simply the best customer service I have ever got! In fact it was that good and I was that impressed I have now modeled their customer service model into my own business. App is amazing and I have tried many on here but the USP has to be the service they give!

They installed everything for me within 30 minutes of emailing them! GET THIS APP!!

Allroundshop
Serbia
21 days using the app
December 5, 2018

Love this app so much.
__________________________
I started off with the unpaid version and was ready to commit to a paid plan straight off the bat and Im not usually one to go with paid apps.
The customer service is unreal and respond to your emails super fast. Im really bad with coding so the team helped me integrate the coding for my website to show reviews on my home page and on my shop products page within a few hours.
Would highly recommend this app

GlowDry Australia
Australia
21 days using the app
September 27, 2017

THe best, Effective and easy to use. Does what it says it does. You don't have to do anything once installed.

Lami Fragrance
Nigeria
Over 1 year using the app
October 5, 2017

Great app, but it would be even better if I could customize the email wording and review buttons for my German customers.

Karikaturen Online
Ukraine
Over 1 year using the app
Edited May 31, 2022

App feature was good when I first stared using this app back in 2020. Now, there are many other review apps that have better features at much lower pricing. Also, I asked for customer support since my v2.0 theme wasn't showing review widgets correctly. However, their responsibility is poor, I had been waiting for many days now, and still no reply. Now, I decided to change review app to others. But exporting reviews are so difficult, since all photo review URLs cannot be exported. If you are looking for review app, and reading this comment, I strongly suggest you "don't use this app."

PL8HERO
Japan
Over 1 year using the app
September 6, 2017

The service is impeccable and the features are great! It does exactly what it should do.

Onemilllionmonth
United States
20 days using the app
May 16, 2016

I really love how customizable it is and it's fairly intuitive to use. For the things I wasn't able to figure out on my own, Tommy from the support team was fantastic and fixed all of my issues very quickly! I encountered a couple of customizations that I wasn't able to do on my end which was a bit annoying, but the support team was able to do it for me.

Country Chic Paint Us
Canada
Over 1 year using the app
February 1, 2021

I downloaded this app to help build trust on my website between my customers and myself. I love this app! The reviews look beautiful and my customer's love hearing and viewing the thoughts and opinions of products before they purchase!

AngelsHaveAttitude.com
United States
20 days using the app