Stamped Product Reviews & UGC , 6,291 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.
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We only got stamped.io a couple of days ago, but it is looking great so far. We used yotpo in the past but were looking to switch because it got so damn expensive. Stamped.io support has been a fantastic help with the integration, thanks!
Hey Heritage Type Co.,
Thank you for your kind review :)
We're glad that Stamped.io is your preferred reviews app, we're glad to have made the migration over to us an easy and fuss free one!
We hope that you'll have a great time collecting UGCs with Stamped.io :)
This has to be one of the best app's I have added. Its super easy to use, plus the customer service has been available within minutes whenever I have needed them!!!
Having an issue logging in and connecting to shopify each time I open the website. go.stamped.io/v3 page doesnt load and freezes up.
Hello HappyAdda,
Thank you for your review and feedback!
This seems to be a browser cache issue. Could you kindly log out completely of Shopify, clear the browser cache, and then re-log into Shopify, before attempting to open Stamped.io via the app panel?
You can also use this link to access the user dashboard: https://stamped.io/shopify/redirectToDashboard?version=v3
Please let us know through hello@stamped.io if this works for you :)
Apparently this app sends out review requests to your customers as soon as you install it and set it up. Before you're even ready for it.
I already had another review app installed and only installed this one to check out its features. But It sent out all these review requests to my customers without me even knowing and I only found out after I uninstalled it, and started receiving ratings from customers.
So I re-installed it to check the history, and guess what, as soon as I re-installed, the app started sending out review emails AGAIN by default. I didn't even ask for it to send. It just went ahead and sent on its own without me even touching anything.
Definitely not the most user-friendly and intuitive app. Could not even find an option somewhere for me to pause or stop the emails. I could only select everything in the queue and archive them (even then I'm not sure if that's the right way to do it).
The reps have been tremendous help. The app is working great so far, and we are getting lots of reviews. My only suggestion would be to have an initial onboarding call with your new customers to go over set up and answer any question they may have, as the initial process can be a little intimidating until you get it figured out. Thanks.
Hello ShredFin,
Thank you for your review and feedback!
We are sorry to hear about your frustration in setting up our reviews app for your store. Stamped.io currently only provides email support, but our team is always available should you require any form of assistance with setup.
Our support provides a 12-hour guarantee in replying to all queries regardless of the level of plan, and most queries will be attended to within the first few hours. We can definitely do better and improve on the level of support provided for our users.
As for any clarification that you require regarding our wide range of features and settings, we do have a comprehensive knowledge base with the details documented: https://help.stamped.io/
Our team will be reaching out to you as well to provide assistance with any further setup required to get the app going for your store :)
Great app, thank you. Installation and customisation are very easy. We love the interface as well.
100% recommended.
Great app! It has all the features that we needed, easy to setuo and customize. Had a few questions and the support was very fast.
Hey EcofiltroMX,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
icant seem to proceed with installation until I write a review - so good job for a great app
Stamped.io is simply the best review and loyalty app available. My only complaint is that I didn't switch from Yotpo sooner.
I'm just getting started with Stamped.io, and the support has been outstanding. Any questions get a very quick response. They are a very helpful team. I look forward to working and growing with them!