Reviews (6,419)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for generating customer reviews, crucial for building social proof and increasing sales. It features a user-friendly interface, easy setup, and seamless Shopify integration. The support team is responsive and knowledgeable, quickly resolving issues. Additionally, the app offers customizable widgets, supports loyalty programs, and handles user-generated content, enhancing its versatility and effectiveness.
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I've had this app for only a couple of weeks now. I decided to change the theme on my store and all of a sudden, all of my customer reviews disappeared. I reached out to the app developers for assistance and I was told I need to manually add a code to my site before my reviews would show again...I'm not good with code and the developers told me they could help me and then sent me their pricing page for assistance. Like what? Why are you charging your customers who need technical assistance with the app? This is the first time that I've had a app developer tell me that they would charge me for using their technical support. No thank you. I have found a better app for reviews that doesn't charge their customers when they need assistance. I will be uninstalling this app.
Hello Posh Kartara Beauty,
Thank you for your feedback.
We've reached out found that the review widget was removed as the theme was changed, usually, this would remove any codes that we've previously installed for you on the theme.
However, you can simply reinstall the widget easily via the App => Settings => Main Widget => Reinstall widget on the theme, this would actually re-add the necessary codes to your new theme.
We've actually reached out on another separate email on assisting on the installation but it seems the collaborator account hasn't been accepted.
We'll reach out again via email just in-case :)
Thank you!
We installed this app in both of our Shopify stores. The customer service goes above and beyond with answering questions and solving problems. The app does exactly what is says it does, has so many options and is exactly what every store needs to collect customer reviews. Highly recommend.
this builder is a game changer for small businesses looking to attract more attention to their brand, the best website builder hands down whether you're dropshipping or physically wholesaling at home...the many advancements that come with shopify makes me love it. They don't just give you a website they help you grow! every website i have will be built on shopify.
Very poor experience. The widget breakes page code & can't be removed properly (though I uninstalled it, some pieces of it are still active on my pages). Never got answers from the support when I reached out for help when I used it & now their request system seems to be broken so it's impossible to reach out to them. Also, the subscription fee is way above market average. I strongly advise to user another tool than this one.
Hello El Dorado Aroma,
Thank you for your review and feedback.
Our support team have reached out to your via a phone call and emails, but it seems that there was no one picked up the phone, and there was no replies to the emails we have sent out.
Stamped.io's widget has been tested to work well on most Shopify codes and will not break any pages, we have also noted that our support team have assisted you with the setup few weeks ago without any reply after the installation was completed.
Regarding Stamped.io's pricing plan, we are definitely comparable to other review apps in terms of feature set for the price point.
Our support team will continue reaching out to you, to discuss further on any assistance required for the widget setup, as well as a suitable plan for your store :)
It seems pretty good at first pass... a little bit complicated to customize everything when working through the helper, for instance, I have to go through the whole process to skip to the section I abandoned. I like the scheduling function and notifications.
e' un applicazione molto efficace anche perché e' gratis a differenza di altre, molto intuitiva e dinamica
Really great support team! Replied to my e-mails/concerns right now and went in to set up the app properly :) Definitely recommend!
Just installed it and so far so good. I'm really happy with it already. The setup instructions were very detailed and easy to follow. I had a question and received a super fast response from their customer service.
its functions are pretty good but the UI is kind of hard to use. Please put a little more effort on the UI & UX
Amazing customer service! Always get a helpful response within a max of 30 min. The only thing that could be sped up a tad would be how quickly the review emails are sent out. they seem to go through a server and not directly to the customer so there is quite a long delay in sending the review email and the customer receiving it. Otherwise super happy with this app and the incredibly helpful team behind it