Stamped Product Reviews & UGC , 6,294 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.
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I think the app feature is great, but customer service takes to long. Turnaround time on emails are almost an entire day. I upgraded my account to premium for the import feature and it did not work. I had to figure out on my own what the problem was and how to fix it because the help section was not useful at all.
I would recommend the app for any business owner, but the customer service should be improved.
I am giving this app a solid 3.5 stars. it is a great app and I like it a lot. The learning wasn't difficult at all and I love that the app makes the code easy to place in my website template.
What I dislike about the app:
- Loads extremely slowly. I've spent up to a minute waiting for the app to load.
-Doesn't always update. I have reviewed and published my reviews and I still get the "reviews to moderate" message. I wish it would update.
Overall, great app and I will continue to use it despite those 2 downfalls.
Hello there,
Thank you for your review :)
It's awesome that you're loving the app!
Our app is optimized for speed, and each page load on the dashboard should only take less than 1-2 seconds.
As for moderating of reviews, it's instant as well and wouldn't take more than 1-2 seconds to be reflected :) Sometimes a refresh of the browser might help!
We'll reach out to you personally to find out the issue you're facing with any specific page or settings.
Thank you!
This app keeps telling me I've reached 50 review request. I delete some of the request and it continues to tell me the same thing.
Fairly useful app. I’ll keep using it until I find something better. The UI to review and manage reviews could be more smooth and intuitive.
Hello Spindrift Climbing,
Thank you for your review and feedback!
Our support team will be reaching out to you for more details regarding the issues you are facing with our app's UI, as well as to provide further assistance with any setup required to get the app going for your store :)
The customer service is very friendly and responds fast and proactively. The platform is user-friendly and it looks good. It is easy to use. The only hitch is that I wish Stamped.io would be one of the licensed apps by Google to syndicate both product and seller ratings.
Hello there,
Thank you for your review and kind words!
We're glad to hear that you've found Stamped.io to be a user-friendly app, and our support team is glad to have been able to assist you :)
Actually, Stamped.io does support syndication of Product Reviews to Google Shopping Product Listing Ads, our support team has reached out to share with you regarding the details of the feature.
We hope that you'll enjoy collecting UGCs with Stamped.io!
Setting up stamped.io as a first time user is quite confusing. The UX design is cumbersome and confusing to the non-technical user. It seems to have all the features needed to run a sophisticated ecommerce site. Support is available only through email, not text/messaging/phone, so getting answers to questions can be time consuming.
Hello Car Pet,
Thank you for your review and feedback.
We are sorry to hear about your initial experience with Stamped.io's dashboard. Our app does come with a comprehensive onboarding guide when the app is first installed, as well as a robust help center with complete information on each of the available features: https://help.stamped.io
Should you require any further assistance, our support team is available 24/7 via email at hello@stamped.io :)
Great App, I love it, easy to set up work etc and the price is reasonable.
The huge minus is that to get the reviews for Google Adwords the plan is too expensive $200 other services that featuring Google reviews are much affordable.
Once we have more reviews and more budget for reviews app we will move to another service due to the Google reviews only
To recommend? - Yes definitely for low budgets.
hillmangear.com
I recently uploaded some older reviews from my website into stamped with no issues, but they are not showing up on the website. If anyone could help, would be great as seems like a really good app?
Hi there Buzz Jolie team,
We would be happy to help you get those reviews displayed, but it looks like you have not yet created a support ticket with us?
Please email hello@stamped.io with all the details and we would be happy to look into this with you!
it's cool, does the simple task that I need. once I decide on purchasing a plan to be able to use all the features, I'm sure the app is really nice.
Hello Bold Addictions,
Thank you for your review and feedback.
We hope the app adds value to your store through the simple yet comprehensive features!
Our support team is available 24/7 via email should you require any assistance with the setup: hello@stamped.io :)
App is slow and laggy when adding reviews to my shopify site but it works and has helpful tips for new shopify users
Hello HATSOFFCO.,
Thank you for your feedback.
We've checked that the widget load time in your site is optimal, and we've tested the review submission as well, we've found them to be working well :)
Please do not hesitate to reach out our team via hello@stamped.io if you do have any further queries or assistance needed, and we'll guide you swiftly.
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)