Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic customer review solicitation, aiding in valuable feedback collection. It's user-friendly, integrates seamlessly with Shopify, and offers a robust free plan with additional paid features. Despite occasional slow loading, its reliability, customization options, and ability to drive growth through customer insights are highly valued. The support team is praised for their prompt and effective assistance.

April 8, 2019

quiero desintalar la aplicación y no dice como.....He perdido tiempo y al momento de desintalarla no hay información en la web y no me responden en el chat

Klibtech
Colombia
6 days using the app
Stamped.io replied April 9, 2019

Hello there,

Thank you for the review.

Removal of the widgets is really simple, we have replied to your emails with steps required within a couple of minutes.

Thank you

May 11, 2022

I need help, and no one replies. I've imported some reviews from an older website, and they aren't showing up on our current website where the Stamped app is active. It's quite annoying. I would love some help because it should be a good app.

uBloomd
Australia
1 day using the app
Stamped.io replied May 25, 2022

Hi there uBloomd team,

My apologies for the frustration. I do see one support ticket you have with us, but it looks like Marcel replied to this already!

We've recently expanded our team to 2x where we were last year! We do hope this helps ensure the service levels you were expecting.

I'll reach out separately to make sure we have a direct line of communication and I can help ensure you get the timely solutions you need to succeed with Stamped.

I look forward to working with you

April 4, 2020

Just downloaded the app and it's requesting a review. Not sure how it's going to work for me. Hoping for the best.

Supply Covid-19
United States
About 20 hours using the app
Stamped.io replied April 4, 2020

Hello there,

Thank you for your feedback.

The review request component in our set up guide is skippable and our users need not submit a review if they are not ready to.

Stamped.io has helped many e-commerce businesses to increase their user-generated content and social proof, we are sure that it will work for you too.

Our support team is available 24/7 and reachable via hello@stamped.io, should you require any assistance.

We look forward to having you onboard and hope that you'll get to update your review in time :)

July 19, 2019

This app was recommended to me but adding the different lines of code (when they can't tell you exactly where to add them) was aggravating and beyond my skill level. I have over two years of experience with code, so not a total newbie. Would definitely use the app if it would install itself, or with minimal coding and explicit directions.

Home Hooray!
United States
About 1 hour using the app
April 27, 2021

I installed this app to enable sending review emails to customers but the app is so confusing and hard to understand.

Bodies and Botanics
United Kingdom
42 minutes using the app
Stamped.io replied April 27, 2021

Hello Bodies and Botanics,

Thank you for your review and feedback!

We do have several onboarding resources available that can assist you with setting up the dashboard and widgets, which include a dashboard guide when the app is first installed. Here are our getting started documentation for Shopify users:
https://help.stamped.io/article/4-getting-started---shopify
https://help.stamped.io/article/142-main-reviews-widget---installation-setup

Our representative have also reached out to you to assist with any issues you may be facing with the setup :)

July 31, 2019

The Starter is advertised for $9, but after installing the app the real price is $15 per month. Get your * together, what a waste of time after spending lots of time researching the apps and costs!

Frinje
United States
35 minutes using the app
Stamped.io replied July 31, 2019

Hello there,

Thank you for your feedback!

The starter plan is actually a new plan that you can find on the page here:
https://go.stamped.io/v3/#/onboarding

It's $9/month and comes with tons of features :)

Please let us know at hello@stamped.io if you need any assistance!

January 14, 2016

Seems to work fine, but you can't translate the texts so everything is English for now (besides the content of the e-mail you send) and I have an Spanish store. What a pity.

Banamelo
Spain
5 minutes using the app