Reviews (6,473)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and effective review management. They praise its seamless Shopify integration, customization options, and reliable performance. Features like loyalty schemes and the ability to import reviews are particularly valued for enhancing customer engagement. Continuous updates ensure the app meets merchant needs and keeps pace with e-commerce trends.
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Love this app, does what it says. Which the plans were a little more reasonable though. Some functions require big plans.
This app is not bad, however, it is riddled with WAY too many options and is unorganized (not great UI). The help button from within the app does not work. It is also annoying to see UPGRADE all the time, everywhere. Would prefer something much more minimalistic and straightforward, not needing to hunt around everywhere for a million options. UPDATE: Pretty good support from Arjun, decided to upgrade this review.
Hi Gabi + Skin team,
Thank you for your valuable feedback on your experience with Stamped. We appreciate your review and understand your concerns regarding the number of options and the organization of the user interface. We take feedback like yours seriously, and we consider it as valuable input for future improvements.
We want to assure you that we are actively working on addressing these concerns and are treating them as feature requests. Our aim is to streamline the app's interface, making it more minimalistic and straightforward, while still providing the necessary functionality to meet our users' needs. We appreciate your patience as we continue to make enhancements to improve the overall user experience.
We apologize for the issue you encountered with the help button within the app. Rest assured, we have resolved this issue, and you should now be able to access help and support seamlessly from within the app.
Regarding the frequent display of upgrade prompts, we understand your frustration, and we are actively optimizing the frequency to provide a better balance and a less intrusive experience for our users.
We're glad to hear that you received good support from Arjun, and we appreciate your decision to upgrade your review. If you have any further suggestions or feedback, please don't hesitate to reach out. Your input is valuable to us as we continue to enhance and improve the app.
Thank you for your continued support and for choosing Stamped.
While I have had issues with this app, the customer service is awesome. They work really hard to solve your problem. I find the app easy to use.
Hi there Pointelles team!
Thank you for taking the time to review Stamped! We appreciate your feedback and are glad to hear that you find our customer service awesome. Resolving any issues you encounter is our top priority, and our team works diligently to provide effective solutions.
We understand that you've experienced some difficulties with the app, and we apologize for any inconvenience caused. Your feedback helps us improve, and we're committed to addressing any issues to ensure a smoother experience for you.
On a positive note, we're glad to hear that you find the app easy to use. We strive to create a user-friendly interface that simplifies the review process for you and your customers.
If you have any further concerns or need assistance, please reach out to us. We're here to help and ensure that your experience with Stamped is nothing short of exceptional.
Thank you again for your feedback and for choosing Stamped!
We had some problems with installation but received help from Lovell and the issue was handled right away. App working great now!
I like the App because it sends automatic emails to my customers. However, sometimes it doesn't synchronize with my store as I wish it could.
Hello emme,
Thank you for your review and feedback!
We recommend reaching out to our support team should you be facing any issues with the reviews showing up in your store, we can definitely get it sorted out for you :)
Our store use this app to encourage product reviews and incentivize customer to feedback. The UI is easy to use and support team works efficiently.
Update: I finally got ahold of the correct person and they were able to get my issue resolved within a few hours. The issue turned out to not be a problem with my (product_id) data but a cache issue with their servers. Thank you very much for stepping in and figuring out what the real issue was and getting it resolved. You provided great customer service.
I've used this app for a while and the support used to be really good. I've had a issue for a week were reviews imported just don't show up on the product and if I search for the product_id I can't fined them. I've been emailing back and forth with support and they won't really look into the issue. just telling me that the reviews have been synced or sending me a document telling me how to reassign reviews to other products. The support for this app used to be great but once it starts taking over a week to get help its not use-full anymore.
Hello there,
Thank you for your feedback!
Our team will be getting in touch with you shortly to rectify the issue you are facing with your reviews.
We realized that the reviews you've imported had incorrect product data (product_id), and hence the product isn't attached to the correct Products.
The issue has been resolved for ya as per our latest email to you :)
Our support team is always dedicated towards helping our users, and we will take your feedback seriously and check on our processes to manage our support more effectively :)
Thank you!
This app has its issues, but the customer support is friendly and tries their best to help out. It's also got a lot of features that we haven't even dug into yet.
Super app and easy to setup and use. The support received is also very good.
Great app, but it would be even better if I could customize the email wording and review buttons for my German customers.