BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

February 7, 2014

It's exactly what I needed and instantly went to work making money. Cool!

DIRT Design Studio
United States
Over 3 years using the app
April 24, 2017

Great product great customer service and online support. Thank you!

Judges Choice
United Kingdom
Over 3 years using the app
February 13, 2019

Bold support are off the chart helpful. Even though we have an ongoing issue they have continued to show patience and support us beyond what is usual and we are super grateful to be working with them. Nupur our current contact has been outstanding!!

Proverb
United Kingdom
Over 3 years using the app
January 26, 2018

I love how this APP can make sales offers so streamline. I would like to hopefully see a change in the future for where the pop up windows can display - for example, if you want a customer to buy multiple units of an item to trigger the offer, it would be great to have this show up in the "Add To Cart" section so they are seeing it as they purchase instead of waiting until they "checkout". If it was me, I'd be a little confused about whether or not the deal was happening when I add items to the cart.
The support team has been really over the top helpful on this one. My Bold rep, Dan, was especially helpful, patient, and kind through my process of setting up various offers. We even spoke on the phone to work through things. I really appreciated his help and delivery as I'm not a "techy" kind of person. Thanks Dan!

Lashlife
Canada
Over 3 years using the app
January 28, 2021

Great customer support - Challi sorted my issue within minutes of me contacting them on live chat! Very helpful! Thank you

Clothes Doctor
United Kingdom
Over 3 years using the app
BOLD replied February 2, 2021

Thank you for the review! We are happy to hear that Challi was able to provide quick and effective support.

Edited April 21, 2021

Well that took all of 2 minutes... easiest App I've set up yet! Excited to see how this new step converts.

Finn Boutique Australia
Australia
Over 3 years using the app
BOLD replied April 21, 2021

Great to hear that set up was a breeze! We are also super excited to see your conversions!! Thank you for the review.

October 13, 2020

Rajni was awesome! Needed to change the way something appeared in the app. Hit them up on live chat, explained the issue and he fixed it in 5 minutes. No lengthy back and fourth via email like with some apps. Just a quick easy fix.

BALLOONERY.COM
Canada
Over 3 years using the app
BOLD replied October 14, 2020

Thank you so much for your review! We are so happy to hear that Rajni was able to quickly adjust the appearance of your widget over live chat. Wishing you all the best with the cross-sells on your Balloons!

Edited March 28, 2023

The customer service via email was professional and excellent. They quickly fixed the issue. Great job!

StephanSpeaks
United States
Over 3 years using the app
BOLD replied November 23, 2020

Thank you so much for the review. Very happy to hear that you have been enjoying the app and that Harpreet was able to provide great customer service. Wishing you all the best with your Upsell offers!

Edited September 26, 2019

This app is crucial to our stores upsell process! The team has great support and Guri and Harry helped immediately with a technical issue!

The Best Gift Ever :)
United States
Over 3 years using the app
July 17, 2017

Great Product and Company, we love using their apps, and the customer service is top notch!

Autofiber
United States
Over 3 years using the app