BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,575)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant increases in average order value and product sales, with some noting up to a 30% rise in accessory sales due to effective upselling features. The app is praised for its ability to suggest relevant add-ons and upgrades at checkout, including BOGO setups and free samples. It offers a user-friendly and customizable interface, with seamless integration with other apps enhancing the user experience. Customer support is consistently highlighted for quick and effective service, aiding in functionality additions and feature setup. Integration with Shopify is smooth, and the dashboard provides detailed analytics to monitor upselling strategies. Merchants also appreciate the educational support which improves the shopping experience through relevant product suggestions.

Edited June 17, 2020

App works well and as expected. when it breaks, they can help you fix it. I have to reinstall it once and a while.

Contractor Training Center
United States
Over 3 years using the app
November 22, 2017

I have been using this app for a long time and it works greta and has improved our AOV by double % points and they have great service too!!!

Slydehandboards
United States
Over 3 years using the app
February 7, 2014

It's exactly what I needed and instantly went to work making money. Cool!

DIRT Design Studio
United States
Over 3 years using the app
April 24, 2017

Great product great customer service and online support. Thank you!

Judges Choice
United Kingdom
Over 3 years using the app
February 13, 2019

Bold support are off the chart helpful. Even though we have an ongoing issue they have continued to show patience and support us beyond what is usual and we are super grateful to be working with them. Nupur our current contact has been outstanding!!

Proverb
United Kingdom
Over 3 years using the app
January 26, 2018

I love how this APP can make sales offers so streamline. I would like to hopefully see a change in the future for where the pop up windows can display - for example, if you want a customer to buy multiple units of an item to trigger the offer, it would be great to have this show up in the "Add To Cart" section so they are seeing it as they purchase instead of waiting until they "checkout". If it was me, I'd be a little confused about whether or not the deal was happening when I add items to the cart.
The support team has been really over the top helpful on this one. My Bold rep, Dan, was especially helpful, patient, and kind through my process of setting up various offers. We even spoke on the phone to work through things. I really appreciated his help and delivery as I'm not a "techy" kind of person. Thanks Dan!

Lashlife
Canada
Over 3 years using the app
January 28, 2021

Great customer support - Challi sorted my issue within minutes of me contacting them on live chat! Very helpful! Thank you

Clothes Doctor
United Kingdom
Over 3 years using the app
BOLD replied February 2, 2021

Thank you for the review! We are happy to hear that Challi was able to provide quick and effective support.

October 13, 2020

Rajni was awesome! Needed to change the way something appeared in the app. Hit them up on live chat, explained the issue and he fixed it in 5 minutes. No lengthy back and fourth via email like with some apps. Just a quick easy fix.

BALLOONERY.COM
Canada
Over 3 years using the app
BOLD replied October 14, 2020

Thank you so much for your review! We are so happy to hear that Rajni was able to quickly adjust the appearance of your widget over live chat. Wishing you all the best with the cross-sells on your Balloons!

Edited March 28, 2023

The customer service via email was professional and excellent. They quickly fixed the issue. Great job!

StephanSpeaks
United States
Over 3 years using the app
BOLD replied November 23, 2020

Thank you so much for the review. Very happy to hear that you have been enjoying the app and that Harpreet was able to provide great customer service. Wishing you all the best with your Upsell offers!

Edited September 26, 2019

This app is crucial to our stores upsell process! The team has great support and Guri and Harry helped immediately with a technical issue!

The Best Gift Ever :)
United States
Over 3 years using the app