BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,575)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

February 17, 2016

Excellent app - driven larger average basket size and was easy to implement. Fantastic customer service as well!

Knot Only
United Kingdom
10 months using the app
June 18, 2016

Easy to set up, works well. No complaints here.

Claudius Keepsakes
United States
10 months using the app
April 14, 2018

App worked good for a while. Then I get this automatic email that my product has been deleted. This has happend a total of 5 times in the past 8 months or so. Last time it happened 2 days ago and the most recent was just today. It's getting out of hand and customer service doesn't do a thing about it. Each time I contact customer service and they first say they have no idea why its happening and then they cap it off with "we'll look into it". It's frustrating when you don't do anything to the product and the app deletes the upsell itself and you lose all the revenue. Not to mention the app notifies you about 24 hours after it deleted the upsell product. I've been a long time user but enough is enough. There's plenty of other cheaper upsell apps out there. I would consider everyone try their options elsewhere before trying this.

Shopzodiac
United States
10 months using the app
July 30, 2016

very good! enjoying the free trial

Trumpfanapparelco
United States
10 months using the app
February 21, 2019

This app solved a problem no other could for our company. Out of the box, it needed a few customization fixes but Parminder hooked me up quick with custom coding. Cheers!

Marie+Boone
United States
10 months using the app
November 25, 2015

Great app! Helps increase sales!

2nd Avenue Sales
United States
10 months using the app
July 20, 2015

Great App! Helped our store to gain more conversions!

Yogicenter
Israel
10 months using the app
Edited November 24, 2019

After some issues with the styling of the pop-up, the Bold support team customized everything for us promptly. Some bold apps take a while to set up with custom code, but the support is excellent. Bold have done a great job at making sure all of our apps work together with no issues. Great phone support. Gursharandeep was amazing at walking me through everything and making any customisations I asked for. I then contacted Bold again because the customisation didn't precisely match my store. Eric and Guri altered something which I was previously told wasn't possible to edit. They made it look AMAZING. What's more, Eric did all of this right away on a Sunday! I highly recommend Bold as their customer support is phenomenal. Five stars

Zenstra Bio-Health Ltd.
United States
10 months using the app
BOLD replied November 18, 2019

Hi there! I just wanted to say thank you for taking the time to leave us a review; we're glad that our support team was able to work with you in order to customize and style the look of your pop-up windows the way you wanted them to look!

We love working with merchants to help them get the best out of our apps, and we're glad that you've had a great experience with our phone support. Please let us know if we can assist you with anything else moving forward!

May 13, 2016

Dan at Bold is AMAZING!
Thanks for the great advice and getting everything I needed up and running.
Totally recommend Bold APPS.

Ilovestuff2 Co Za
South Africa
9 months using the app
August 2, 2016

I have been using the app for only a week and have had 9 products bought with this program. To say I am shocked, is an understatement. I am kicking myself for not adding this sooner. It is very easy to use and look great with my theme.

Tara Lynns
United States
9 months using the app