Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add customized warnings during the add-to-cart process. It's noted for its ease of use, compatibility, and top-notch customer service. The app is effective in alerting customers about geographical restrictions, product-specific warnings, and policy acknowledgments. It's also beneficial for pre-order notifications, special campaigns, and promoting discounts. Many have reported a positive business impact, as it aids in communicating crucial information, preventing confusion, and managing customer expectations.

June 25, 2021

The app has been easy to use so far and their customer service has been fast and very helpful. Highly recommended!

Boat & RV Accessories
United States
1 day using the app
September 12, 2019

Really great addition to our store. Clean, simple and well-designed. The alert function is perfectly effective for our needs such as variable shipping hours, model exceptions, etc. Communicates clearly and quickly with our customers in a way that enhances the experience without slowing down the shopping process. Efficient and easy to use.

NoviStretch
United States
1 day using the app
July 27, 2021

I loved this app. It does exactly what I need and their support is great, they answer my question and made the customization quickly. I am realyy happy with the result. Thank you.

Spyder Controls Corp
Canada
1 day using the app
April 18, 2019

I used this app to create a message pop up for customers to remind them to choose their shipping method accordingly. I emailed support about custom installation and I received a super fast reply. The customization was done immediately. Also, I bombarded them (sorry guys!) with more emails and questions, to which their response was lightening fast as well! Overall, I'm very happy with this FREE app and the support. (note: free account allows for 1 warning, but that is all I needed! I would definitely upgrade if I needed to.)

Mowtown Waldo Implement Inc
United States
About 24 hours using the app
July 29, 2018

Simple to put in place and customize with specific products! Integrates well with add to cart and checkout. Only glitch noticed was with trying to show a message in one or more specific countries only, but this is not a feature that most people use and not obstructive for general use of app. Definitely recommend!

Goodygobags
United States
About 23 hours using the app
August 15, 2020

I would like to appreciate the Elastic Soft team for helping me solve the problem.

I experienced the problem related to size of my product. Some customers choose the wrong size/variant and proceed to checkout causing high return rate. I installed the app and it worked perfectly fine but it showed warning during the "checkout" action not "add to cart". I contacted the Elastic Soft team and they solved the problem in a few hours. Now it works perfectly fine and this is exactly what I need. Now customers are aware about the size/variant they are adding to the cart.

Definitely recommend this app.

Powerful Gear Official
Canada
About 22 hours using the app
November 30, 2020

Great app. Easy to setup and use. Nice tool for warning customers of increased wait time on orders. Thanks!

ValentinoGaremi
Canada
About 22 hours using the app
Edited August 9, 2018

simple and easy to implement. important for us because we sell alcohol. we needed to comply with new Calif laws and the customer support for this app is incredible. wildcraftedwines.com Thank you.

Travelfood Curated Wines
United States
About 20 hours using the app
November 30, 2020

So far so good, we'll use it to display warning messages for shipping delays during the holiday season.

Fendrihan Canada
Canada
About 19 hours using the app
May 14, 2019

Quick and professional services. Any issues Ive had with the the app, the support team has fix for me promptly.

Lifting Online
United States
About 19 hours using the app