ReviewXpo Product Reviews App

ReviewXpo Product Reviews App

Reviews (117)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and extensive customization options. It's praised for its ability to display reviews attractively, enhancing product credibility and seamlessly integrating with Shopify themes. Key features like photo and video reviews, customizable review request emails, and easy review importation are valued for gathering comprehensive customer feedback, building trust, and boosting sales.

May 22, 2024

Fixed my problem super fast, thanks a lot Really appreciate it.

Redd Enterprises
United States
1 day using the app
March 18, 2024

Top-class app that I highly recommend to anyone who needs reviews on their store.

KVLR Paddles
United States
About 18 hours using the app
April 25, 2024

Context: Installed the ReviewXpo app to replace the deprecated Product Reviews app which was being shut down.

The installation was easy and the review widgets appeared on the product pages as expected.

However, the CSV import kept failing, even after repeated attempts, including a test import with just three records. This left us without our reviews on the site which is one of our big drivers for conversion rates. Contacted support and got a prompt response. They looked into the issue with me supplying the CSV import file but failed to see what was wrong. So they asked for access to our site (via the Shopify access request mechanism). Once granted, they were able to get the data imported (after a couple of attempts). The reason for the failure is still unknown. The good thing is that they worked hard to get it resolved in a reasonable time frame. My reviews were out of action for about 6 hours but once loaded they presented nicely (better than the previous app) and the clickable link at the top makes it easy for people to see and get to the reviews which is important.

The reason I have given 4 stars is that the end result is good and they were right onto it with fixing the import problem (which is a one off for us of course as people will enter new reviews directly). The ability to get support promptly is a big plus IMHO. Support is one of those things you hardly ever need but when you need it, you need it quickly with good communication channels, which is what I got.

Have not experimented with the other features as of yet so rating is based on initial experience.

CoSkin
New Zealand
About 20 hours using the app
May 4, 2024

This app is awesome! Highly recommend it.

Studio Peabody
United States
12 days using the app
May 8, 2024

Fantastic customer service!

Inspired Photography & Design by Sam + The Inspired Equestrian Journal
Australia
7 months using the app
September 10, 2024

Es la merjor aplicacion de reseñas

Cayask
Colombia
3 months using the app
April 2, 2024

customer service team are amazing. any difficulties and they will sort it out in no time.

BYENCEE
United Kingdom
About 2 hours using the app
April 3, 2024

Sehr gute App. Der Service ist auch super. Meistens wird innerhalb eines Tages eine Lösung geboten

Timos holzWerkstatt
Germany
12 days using the app
September 9, 2024

EFICAZ

Pixel Pulse Gaming
Ecuador
3 days using the app
Edited May 3, 2024

Service client rapide et efficace je recommande

Honeycatz
France
7 days using the app