Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of customization options and excellent customer service. It's particularly beneficial for printing and fabric design businesses, offering easy setup and handling of complex functions. Key features include customer order customization, varied pricing options, and live price updates for added details. Many appreciate its speed, seamless operation, and time-saving capabilities.

October 22, 2020

InkBay and it's customer support team are the best, and fastest most reliable team that I have ever worked with on Shopify. I would recommend you give them a try!

Precision Design Group
United States
About 1 month using the app
EFOLI, LLC replied October 26, 2020

Thank you for your glorious review regarding our customer support team. Thanks for recommending Inkybay to others.
Best wishes for your business.

January 24, 2018

Amazing product that has more features than most of the other customiser apps on the market. Customer support is also exceptional.

11 months using the app
September 17, 2020

InkyBay is easy to use and their designers have been a great help getting the app to match our store front.

United States
About 1 month using the app
EFOLI, LLC replied September 20, 2020

Thank you for using Inkybay for your customized products.
Great to see our team was able to meet your customization requirements.

Once again, thanks for sharing your feedback and provide us your valuable review.

July 5, 2020

We are really satisfied with Inkybay! Rashed has been a HUGE help for customizing and setting up our application.
Highly recommendable.

About 2 months using the app
Edited June 24, 2018

I had been back & forth whether this app was right for me however it turns out that this is the only genuinely great product designer that there is in my opinion. As with all product customisers there are a learning curve & it took me a little while to get my head around it however the amazing support I have received while I have got to know the software has been amazing!

I you have any product that needs to be customisable, install this app & chat to the team & they will make it happen for you.

9 months using the app
February 18, 2021

Great customer service. The dynamic pricing function is awesome, the price changes automatically according to the size of the graphics

19 days using the app
EFOLI, LLC replied February 20, 2021

Thank you for your wonderful feedback. It’s a matter of joy for us knowing you liked our customer service. We try our best to help our merchants whenever they require assistance. We are also glad to know that you found the live dynamic pricing generation feature in favor of your business.
We wish you all the best with your business.

Edited December 16, 2017

This is a very powerful Product Designer and the support has been outstanding even though the time difference, including LIVE SUPPORT chat. This app is actively developed and I'm looking forward to new and exciting features. This is a great addition to Bupppy.com & DigitalBread.com. Thank you InkyBay team

United States
10 months using the app
September 26, 2018

A great app , it is what i need , the inkybay team help us more to solve problems . Support it ........

7 months using the app
Edited February 8, 2018

Great app with a lot of functionality that other design labs in the app store just don't seem to have. A bit confusing to navigate at first because there is so much tweaking that can be done, but the support team is always happy to help when needed.

Timber Shots
United States
9 months using the app
August 7, 2019

The support from Rashed and the team is great. The live chat is really a big asset to the app. Tickets are always solved perfectly. For custom products I really recommend this app. Greetings Zelfashion.nl

4 months using the app