Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive personalization features, ease of use, and quick setup. They praise its performance, speed, and seamless operation. The customer service is noted for its responsiveness and live chat support. The app's ability to handle complex functions, especially for bulk orders, is valued. Merchants find the subscription prices to be of great value and appreciate the comprehensive documentation, including video tutorials. It's particularly useful for print shops or businesses offering custom products, with capabilities like adjusting prices based on product sizes and offering quantity discounts.

May 18, 2020

Ich benutze den designer jetzt schon eine länger zeit. Er läuft super. Man kann alles einstellen.....der Support macht auch super Arbeit..

BrandyourCap.de
Germany
5 months using the app
EFOLI, LLC replied May 19, 2020

Thank you for your time to give us your precious feedback. We are glad to have you as our valuable client for a long time and beyond happy to know that Inkybay is successful in providing you with the service you required. It’s also a matter of joy for us knowing that you liked our customer support as well. Thank you for choosing Inkybay.

April 23, 2024

very good service, oberyn made every thing to make my design lab so that i want to have.

PRINUP
Germany
Edited February 21, 2018

Top notch customer service, great app, good user experience. You can pretty much customize anything you want, great for shops with many products. Highly recommended!!

Pro Socks
United States
5 months using the app
January 15, 2020

Many options to customize products and great customer service! Helped me a lot as I am not used to coding. InkyBay also has a lot of tutorial videos on youtube, which makes it more easy to start off with.

UrbanPrintings
Belgium
5 months using the app
EFOLI, LLC replied January 15, 2020

Thank you so much for spending time to provide your precious feedback and Five Star rating. We really appreciate your kind words. This is our sole purpose to satisfy our customers. We are beyond happy to know that we have succeeded in helping you solve the issues you were facing; to meet your expectations and give you the best customer experience, we are always here to assist you in every possible way. We are lucky to be a part of your journey.

May 16, 2021

Good App & good Support, Thanks Inkybay. I believe that I will increase sales and strengthen my brand when using this products.

INFINI.Tee
Vietnam
4 months using the app
EFOLI, LLC replied May 17, 2021

Thank you for using Inkybay and your wonderful review.
We hope that it will increase your sales by allowing customers to personalize their own products. Glad to know you liked our app and support.

April 26, 2021

nice APP, nice team. I regret not having used it earlier. I have just used it for a few days and it is satisfactory. If there is anything that can be improved, I will raise it to their team

fundesignfun
China
4 months using the app
EFOLI, LLC replied May 1, 2021

Thank you for using Inkybay and your wonderful review. Hope you will enjoy our service and grow your business.

January 24, 2018

Amazing product that has more features than most of the other customiser apps on the market. Customer support is also exceptional.

Mobiflux
Australia
4 months using the app
April 4, 2023

This guys are awesome they are helping and coordinating really well. They don't give up and make new features for you to cover your needs. It is the company I was looking for this banner and sticker design tools. Thank you.

bannerprint.shop
United States
4 months using the app
EFOLI, LLC replied April 6, 2023

Thank you for sharing your kind words regarding InkyBay - Product Personalizer. It is great to know you found us helpful and responsive to your needs. We are committed to continually improving and adding new business-centric features to ensure our clients can access the best design tools available.
It is also pleasing to know our tool has successfully met the business expectations of your banner and sticker design company. Wishing you a successful business ahead. If you need further assistance, feel free to contact us anytime. Our tech support team is available here 24/7.

July 15, 2022

great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!

All the signs you need
United States
4 months using the app
August 7, 2018

I highly recommend InkyBay and I'll tell you why.... I've wasted a lot of time with FOUR other APPS that cannot product the dedicated service the technical team at InkyBay provides. Installation is fast. Support is LIVE during their business hours and ANSWERS are immediate! With other APPS, my requests were ignored, unanswered and left my theme in a mess when uninstalling. I've been in business over 35 years and online for 25 of that time. I'm telling you that InkyBay is where you need to be as a Shopify owner selling products for customizing. They are there EVERY STEP of the way with you as you learn and their 14 day trial period is much more than enough time, adequately, for you to learn the Dashboard and what's expected. I plan on carrying them with me as I grow.

The App does what it says it will do AND MORE. It's JUST what I was looking for and I wish I had found them much sooner!

Urban Stitch Press
United States
4 months using the app