Reviews (296)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product personalization options, ideal for a wide range of items including garments. It features a user-friendly interface, dynamic pricing, volume discounts, and diverse personalization tools such as fonts and clip-art galleries. The support team is praised for their quick and effective service, including real-time help and personalized video tutorials, enhancing both merchant operations and customer satisfaction.

May 18, 2023

Easy to use and customise for customers, response time is really quick and very helpful service within minutes, highly recommend this app

PTPrints
Australia
3 months using the app
ParseLab, LLC replied May 20, 2023

Thank you for your wonderful feedback regarding InkyBay - Product Personalizer.
We are really glad to hear that you found the app easy to use and customize for your customers. Also, pleased to know that you got prompt responses from our team. Your words just inspired our team to work more enthusiastically. Reach out to us for any of your adjustments 24/7.
Thanks again for your recommendation and wishing you a successful business ahead.

February 27, 2023

It has everything I need to run my store: Graphic, text, color options, and pretty flexible pricing options for my customers. However, the app does give me a hard time with certain things like theme management but their staff is very helpful and solves almost every problem I encounter.

Custom Logo Embroidery
United States
3 months using the app
ParseLab, LLC replied February 28, 2023

Thank you for your wonderful feedback regarding InkyBay - Product Customizer.
We are happy to know that the app has all the features you need to run your store. Glad to know you liked the flexible pricing options for your personalized products. Do not hesitate to reach out to our 24/7 support team for any of your adjustments.
Thanks again and wishing you a successful business ahead.

May 6, 2019

We recently switched DIY t-shirt apps. We couldn't be more pleased. Initially we were taken aback by the price for upgraded version. But let me tell you. It's MORE than worth it. Their quick responses from the help desk, their willingness to assist and coach you through the process...let's just say you're paying for fantastic service and a great looking, user friendly app. It's worth the $50/mo.

Grade A Tees and More
United States
3 months using the app
May 3, 2023

The app is beautiful, works seamlessly and the support team is top notch. I was pulling my hair out with a very technical issue. And they fixed it in no time! This is the customizer you've been looking for!

Iron City Printing
United States
3 months using the app
ParseLab, LLC replied May 4, 2023

Thank you for sharing your experience with InkyBay - Product Personalizer. We're thrilled to hear that you find our app beautiful and seamless and that our support team is top-notch. We always try to provide our users with the best possible service, and we're glad that we were able to assist you in solving your technical issue quickly and effectively.
It's always great to hear feedback from satisfied customers, and we appreciate your kind words about the app being the customizer you've been looking for. If you have any further questions or feedback, please don't hesitate to reach out to us. We're always here to help, 24/7!

May 16, 2022

that is a great app! I use many apps before for our customized products. And service is best! recommendation!

Livho
Hong Kong SAR
3 months using the app
March 26, 2021

This app is amazing. This app takes a very complex aspect of business (full customization) and makes it simple for anyone to use. On top of that, the support team is insane. They have answered every question I have had promptly and accurately. They even provided video tutorials for my specific needs. If you are interested in product customization, look no further. This app is worth every penny!

JerseyBird
United States
3 months using the app
June 28, 2020

Excellent customer support. I used this app for my online store and I like the way it functions. Thanks, Rashed for solving my issue quickly!!!

912Graphics
United States
3 months using the app
ParseLab, LLC replied June 29, 2020

Thank you so much for writing such nice feedback. We are happy to know you found our customer support excellent and we succeeded in helping you solve your issues quickly. It’s also a matter of great pleasure for us knowing Inkybay functions perfectly for your online store as you desired. We are always here for you if you require any further assistance.

August 4, 2023

Un très bon outil de personnalisation de divers objets, textile pour mon cas, assez facilement personnalisable. Les devs sont présents via un chat intégré et peuvent agir en direct pour apporter des modifications si besoin (deplacer quelquechose, faire une traduction, etc...
Je recommande

L'Atelier du Polo
France
3 months using the app
ParseLab, LLC replied August 6, 2023

Merci beaucoup pour votre retour sur l'application Inkybay - Product Personalizer ! Nous sommes ravis d'apprendre que notre outil de personnalisation vous a été très utile pour personnaliser des objets, en particulier des textiles. Nous sommes heureux que vous ayez trouvé l'outil facilement personnalisable.

Nous sommes également ravis que notre équipe de développement ait pu vous aider en temps réel via le chat intégré, en apportant des modifications directes selon vos besoins, que ce soit pour déplacer des éléments, effectuer des traductions, etc.

Si vous avez d'autres questions ou besoins, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Merci d'avoir choisi Inkybay - Product Personalizer et pour votre recommandation !

October 18, 2018

Looked for a long time to find an app that did every we needed. We came across this app and it did most of the requirements. However once installed the developers were always on hand for questions and small changes that worked better for us. Really helpful staff and app now does everything we needed it to. Amazing. Thanks Guys

Bar Blades
United Kingdom
3 months using the app
March 25, 2021

The app itself is very good. I has a very nice live view and the graphic designer is nicely laid out and has a lot of wonderful features so the customer gets an excellent idea of how it looks. Over the course of setting up my store they already improved many things. The customer service is beyond compare. I needed some personal help and they were there at every turn by both chat and personal call. They helped me make many detailed changes that made my store eye catching and provided a smooth customer experience.

Misty's Workshop
Sweden
3 months using the app