Reviews (301)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.
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The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND!!!
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with the Inkybay customer service team.
Building a complex customizer can indeed be challenging, and we're delighted that our team was able to assist you every step of the way. It's fantastic to know that they were responsive, quick to act, and dedicated to ensuring your satisfaction with the result.
Your recommendation means the world to us, and we're committed to continuing to provide top-notch support for all your customization needs. If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing Inkybay!
Really like the app, I'm a bit slow figuring it out but....
There's a chat button and they are there ready to help.
Plus the app loads super fast, easy to upload fonts and artwork.
It will be interesting to see if this results in more customers.
Thank you for sharing your experience with us. We're glad to hear that you're enjoying the app.
Our chat support is always ready to assist you with any questions or concerns you may have.
We're thrilled to hear that you find the app loads quickly and that uploading fonts and artwork is easy. These features are designed to make your experience as seamless as possible.
We hope that using Inkybay - Product Personalizer will indeed result in more customers for you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our app, and we look forward to helping you succeed!
So far, the customer service is exceptional! They created a demo of what I would need in my store as I was chatting to them in the app, and then created a video tutorial for me to refer to once the demo looked like what I needed. I was able to follow the video easily to apply the effect to my store. Great support!
Thank you for your wonderful feedback! We're thrilled to hear that you've had an exceptional experience with our customer service at InkyBay.
Providing personalized assistance, such as creating a demo and a video tutorial tailored to your needs, is something we strive for. We're delighted that you found the process easy to follow and that our support team was able to assist you effectively.
If you ever need further assistance or have more feedback in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with InkyBay - Product Customizer. Thank you for choosing us!
Perfect product customization app. Wonderful customer service assistance. It's one thing to build an app, it's another to offer a timely comprehensive customer service assistance. This app scores a 5-Star in both. Please, keep up the good work.
Thank you so much for your kind words! We're thrilled to hear that Inkybay has proven to be the perfect product customization app for you.
We deeply appreciate your recognition of our customer service efforts. Providing timely and comprehensive assistance is indeed a key focus for us, and we're delighted to know that it has contributed to your positive experience.
Your encouragement means a lot to us. We'll definitely keep up the good work, and if you ever have more feedback or questions in the future, feel free to reach out. Thank you for choosing Inkybay and for your wonderful review!
Customization is very simple and there are so many settings you can tweak for your needs. And there's a live support available. Live support is fantastic and they have resolved all problems I have faced. Honestly this is just an awesome 5/5 star app!
AMAZING App. I love InkyBay. I have tried so many other apps and nothing compares to InkyBay. Not only is the app amazing but their suppport blows me away. The will stick by you and insure that your concerns are taken care of. Look no further than InkyBay.
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you find InkyBay to be an amazing app and that it stands out compared to others you've tried.
It's especially rewarding to know that our support has made a positive impact. We're dedicated to standing by our users and ensuring that any concerns are addressed promptly.
Your recommendation means a lot, and we're here to continue providing you with the best service possible. If you ever have more feedback or questions, don't hesitate to reach out. Thanks for choosing InkyBay!
Love it, many options for customizing and help chat is extremely helpful and respond quickly
Installed it on my new website. It is a great tool to use. Lots of great features and makes adding new products easy.
Great Experience with ZAINA today. Extremely helpful and patient.
- Perfect!
I'd recommend this app to anyone running a print shop.
Thank you for the recommendation! We're thrilled to hear that you would recommend the Inkybay - Product Personalizer app to anyone running a print shop. If you or anyone you know ever has more feedback or questions, please feel free to reach out. We appreciate your support and trust in our app!