In general the support is fantastic. Help of how to start and personlize to my special needs is great. App is working very good. There is just one key issue unfortunately that the Inky designer can not run in different languages in parallel. So either in english or german. This should be solved - because I'm sure being not the only one who needs that...
We really appreciate you taking the time to review InkyBay - Product Personalizer.
Delighted to know that the app successfully lets you personalize to your special needs. And thank you for appreciating our support team.
We acknowledged your language issue. We are actively working on it and hope to resolve it promptly. Very soon InkyBay will be able to run in multiple languages in parallel.
Thank you again for your constructive feedback. Your feedback helps us improve.
Edit: Team reached out to me. They have promised to build the feature as it is a necessary one for our e-commerce store. They have been prompt on what is being built at this moment.
I like this app...It fits my needs better than the others. The support staff are experienced & knowledgeable they make having this app all the more better.
flexible app had great capabilities with fast support
I can with it's built in feature do great things
thanks a lot for this app.....
Thank you for your amazing feedback. We are truly happy to know you found our app and customer service and support team incredible for your business. We are glad that we succeeded in helping you fix the settings as you expected. We wish you all the best.
Easy to set-up and configure custom products. Love the front-end editor on a desktop. Mobile UI is better than what we had before, but still isn't verry easy to make a custom design on a phone. That's a bit of a drawback, because more and more people want to use their phone to shop online. Sevice is great. When you have a problem they look in to it an try to fix it asap. When you have questions, just ask and you'll get a very fast response. Great app definately worth the money!
Great support team who is always there to help! Anything from basic questions to tweaking features in the app.
The UX is not as intuitive as you'd like it. Still works well but definitely room for improvement.
I just started using the app but I have high hopes and recommend it.