Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create professional promotional videos. They praise its wide range of customizable templates, extensive stock footage, music, and image library. Merchants also value the quick video generation, easy editing options, and the boost in engagement on various social media platforms. The app offers both free and paid plans, with additional features in the paid plans. Many have seen an improvement in customer engagement and recommend it for its efficiency.

November 27, 2021

Love this app to create quick product videos. It has a bunch of video templates which we can use to create videos for various social media platforms.

goosavvy.com
United States
4 days using the app
February 18, 2021

Great app for the price - free. Learning what I can do with it and it's encouraging. Next stop Hollywood! Denis, OCE

Olde Church Emporium
United States
4 days using the app
Promo.com replied February 28, 2021

Thanks for the review! really glad you liked it.
Ping us once you're in Hollywood :)
Keep making great videos!

Team Promo

Edited June 4, 2020

Really easy to use, works like a charm! Only wish there were more music and effects to pick from...apart from that, amazing App. Thanks peeps! 5/5

TheHud
United Kingdom
4 days using the app
Promo.com replied June 4, 2020

✌️✌️✌️ YOU ROCK! thanks for the feedback, keep creating great videos!

Team Promo

February 14, 2021

Esta realmente bien, es muy aconsejable para hacer videos promocionales al instante, la recomendamos.

jupitrends
Spain
2 months using the app
Edited December 8, 2020

This app is actually really useful for starting out. Only gave 4 stars due to the fact that you cant seem to move a picture around in the frame to make it fit. Otherwise the pre-made options start out nice to give you a great feel for what you can do with the editor.

Griffin Merch Co
United States
2 months using the app
November 11, 2021

Am starting. Hope after a week I can come here for my review. That is asking a review without testing an app before

Image and wear It
Nigeria
4 months using the app
June 11, 2020

j'ai utilisé cette application pour m'aider a faire la promo de ma marque et je la trouve cool comme application.

SHOP ON IOTA
Canada
2 months using the app
Promo.com replied June 12, 2020

Thanks for the review! Glad you liked it! Let us know what could have make it a 5 star review.

Team Promo

January 2, 2020

Tried this app to create a testimonial video. Video creation process seemed ok, but when trying to publish it to Store it appeared on the product page but video was unplayable on any device (mobile and desktop) across multiple browsers (Safari, Chrome, Firefox and tried in private browsing and normal mode). The worse thing with this was when contacting LIVE support, they would ask a very BASIC question and not reply for several minutes after making the "LIVE" conversation extremely painful. When they finally responded they asked another basic question, "what browser" , "have i tried incognito" should not have required a conversation to elapse over 10 minutes (especially when I provided all this information up front!! )
If I ever get it to work, I may be able to give a review on the product but 1st impressions the "LIVE" customer service is terrible. Their explanation provided (that this is not a common problem so takes longer to ask me 2-3 very basic questions) is not valid given NO troubleshooting done. The only other basic question I was not asked was if I tried rebooting machine !!
You should Drop the LIVE chat feature if you cannot support it or provide timely (LIVE!) responses.

SpanxSofas
United Kingdom
4 months using the app
Promo.com replied January 3, 2020

UPDATE: We rolled our new release a few weeks ago and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what you think :)

Hi, thanks for reaching out. So sorry to hear your experience, both from the app and our support. We will inquire further and do all necessary effort to help you out.

Promo product team

November 12, 2020

Very Good, took a while to download cbcbcbcbcbcbcbcbcbcbcbcbcbcbcbbcbcbcbcbcbcbcbcbcbcbcbcbcbcbcbcbcbcb

Plush Kittie Parlour
United Kingdom
2 months using the app
September 13, 2020

Hi ! I start to used few days ago, and i like it soo much. It's an Amazing and easy app. I Will recommended to all my Friends.

Officemate
Dominican Republic
4 days using the app
Promo.com replied September 14, 2020

That's great to hear. Keep making great videos and keep spreading the word.

Team Promo