Reviews (1,312)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this video maker for its ability to create professional, engaging videos quickly, enhancing brand identity. It features a user-friendly interface, a variety of customizable templates, and a vast media library. Merchants appreciate the fast video production and the quality of the final product. The app offers both free and paid plans, excellent customer service, and is used globally, making it versatile and effective across different markets.

Edited November 24, 2020

J'ai adoré, quelle gan de temps! dommage qu'on ne puissent pas choisir nos photos et allongé les vidéos. Mais top!

Kingsun
Belgium
10 days using the app
Promo.com replied November 25, 2020

héy! merci beaucoup pour la critique! vous pouvez certainement utiliser n'importe quelle photo que vous souhaitez. essayez de survoler la vignette de l'image dans l'onglet Média et sélectionnez «remplacer». cela vous permettra de télécharger une image à partir de plusieurs ressources ou d'utiliser notre bibliothèque créative gratuite. merci encore, équipe Promo

Edited June 28, 2023

UPDATE:
Correct, but it has not worked for me in some time so I went to your site to check there and see other added features. I had been keeping an eye out for some time, as I really love the software. You team has offered me a discount but still a bit steep. But in all fairness the basic videos are free for Shopify users. For that I can raise my review a bit.
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This app gets more expensive every year. I like them enough that I would have gotten and kept a subscription if it costed way less, but guess smaller businesses are not their demographic. Not a bad app just way too expensive .

The Pink Controller
United States
5 months using the app
Promo.com replied June 27, 2023

Dear The Pink Controller,

The Promo.com app on Shopify App Store is 100% free and has been 100% free from the day it was launched. As a Shopify merchant you can use it completely free of charge and as many times you want, using all its features and utilizing all of its templates.

We'd really appreciate if you could amend your review to reflect the right state of the app.

Many thanks,
The Promo Team

July 7, 2020

AMAZING APP, truly a great experience! ejejejejejejejejejjeejfbjbfefjefbonrgbrgbiorirbgboibgirbiorbirbirgb

NeckGlaze
Norway
10 days using the app
Promo.com replied July 9, 2020

😘 Thanks! really glad you liked it :)
Keep creating great videos.

Team Promo

January 7, 2021

Me parece muy util y fácil de usar para generar contenido rápido, buenas plantillas y música para nuestro negocio.

Stockholm Co.
Mexico
5 months using the app
Edited November 24, 2020

Brilliant app, easy enough to use for a complete novice like myself at making videos, made 2 decent ones (i think) already today after getting the app and had compliments on them already, definately going to help make my site and social pages more professional looking, thank you :)

Glitz Gift
United Kingdom
10 days using the app
Promo.com replied November 25, 2020

Thank you so much for the awesome review! We're excited to hear that you liked it, keep making great videos!

Team Promo

August 21, 2020

This is a great app. Used it for my store and I must say, I was quite impressed with it's features. Great music, Great layout for creating videos.

Voorte
United States
10 days using the app
Promo.com replied August 27, 2020

YES! Glad you liked it 😊
Thanks for the review and keep making great videos!

Team Promo

May 10, 2023

Overall, I highly recommend Promo.com to anyone looking for a powerful yet user-friendly app to help them stay productive and organized. It's made a real difference in my workflow and I'm sure it will do the same for you.

Inks Clothing
United Kingdom
9 days using the app
July 22, 2022

Used this app to make 2 videos so far. First one went ok - pity we can't publish to TikTok though, but hey it's free. Next video was saved, but didn't appear in saved videos and couldn't be published (stayed on 99% for 10 minutes with nothing happening). Looking at the page source, some of those variable names are completely weird and misspelt (not a problem in itself, but if you ask the next person to write oncomplete - a variable used in the video - they might not write it like it is in the script - music onCopmlete - fadeout) so it might be that shoddy programming is the cause. Pity, app seems to be quite good otherwise

kwini-things
Netherlands
9 months using the app
December 31, 2020

Really easy to use, set up a video ad in about an hour. Would like to see more templates but I do like it.

Huggabum
United Kingdom
5 months using the app
Edited June 7, 2020

great app easy to use, in less than 5 minutes you will be up and running
I have published several videos in less than 5 minutes
very easy to use

Bikibeautybeach
United States
5 months using the app
Promo.com replied July 22, 2020

Really happy you liked it? What will make it a 5 star app?