Grazie per aver provato la nostra app, Arturo. Siamo davvero felici che ti piaccia utilizzare la nostra app. Se hai bisogno di aiuto, informa il nostro team e ti risponderemo rapidamente. Buona fortuna con il tuo sito Shopify.

Adamo

Hi Mackenzie,

Thanks again for the feedback. In response, we've made a number of changes to improve functionality, including:

1. Redesign large parts of the mobile experience to fix a number of the issues and make editing easier.
2. Free plans now allow you to download and send the newsletter for free via any email platform of your choice (including MailChimp, Gmail etc).
3. Pricing now starts from as low as $3 / month (if you want us to send newsletters for you). If you want to send the newsletters yourself, it's free!

We've also added a number of other features like more customization options, automatic importing of logos and details from your Shopify store.

I'm not sure if this will change your mind but thought I'd share some of the progress made with the app.

Thanks,

Adam

Thanks, we really appreciate the feedback Jackie. As discussed, a number of the features you mentioned have been added to our roadmap and we are hoping to get a few of them live for you shortly.

In regards to pricing, a large chunk of the cost is put into email delivery services to ensure newsletters arrive in your customer's inboxes (and don't end up in spam). Our challenge is to find ways of reducing our costs over time to allow us to pass on some of these savings to customers. Until then, we are looking at ways of offering more pricing options like discounted yearly plans that might help the more price-conscious store owners.

Ultimately, our goal is to try and deliver a few extra sales every month making the cost of our app profitable in the long run.

Thanks again,

Adam

Thanks for taking the time to leave us this amazing review. We’re so glad you liked the newsletter - we think it looks great too! Looking forward to seeing it contribute website traffic and return customers to your store over the next couple of months.

Thanks for sharing your review with us and the community. Thanks also for the feedback and feature requests you have contributed. We love to hear how the product is being used and how we can expand it to suit our user's needs.

Thanks for providing us with feedback about your app experience.

We understand it can be frustrating to see the need to pay just before sending (especially when you have put time and effort into tweaking the newsletter design).

We are reviewing the user experience and pricing information in the app to try and resolve this going forward. We are also looking into ways we can provide more flexibility in pricing for customers (eg offering a free trial, money-back if no one clicks a link on your newsletters etc.)

At the moment, our free plan only allows you to design and create newsletters. This allows you to see what the newsletter will look like before you decide to send.

The main reason we need to charge to send out is to cover the costs. That is, we use a higher quality email service to send your emails as well as connect with third-party services (like Litmus) to check and ensure newsletters work across devices. We have designed our pricing packages based on the feedback of our community, so if you have further suggestions we are happy to hear them out and incorporate the feedback into the product.

Cheers

Adam