Thanks, we really appreciate the feedback Jackie. As discussed, a number of the features you mentioned have been added to our roadmap and we are hoping to get a few of them live for you shortly.

In regards to pricing, a large chunk of the cost is put into email delivery services to ensure newsletters arrive in your customer's inboxes (and don't end up in spam). Our challenge is to find ways of reducing our costs over time to allow us to pass on some of these savings to customers. Until then, we are looking at ways of offering more pricing options like discounted yearly plans that might help the more price-conscious store owners.

Ultimately, our goal is to try and deliver a few extra sales every month making the cost of our app profitable in the long run.

Thanks again,

Adam

Thanks for taking the time to leave us this amazing review. We’re so glad you liked the newsletter - we think it looks great too! Looking forward to seeing it contribute website traffic and return customers to your store over the next couple of months.

Thanks for sharing your review with us and the community. Thanks also for the feedback and feature requests you have contributed. We love to hear how the product is being used and how we can expand it to suit our user's needs.

Thanks for providing us with feedback about your app experience.

We understand it can be frustrating to see the need to pay just before sending (especially when you have put time and effort into tweaking the newsletter design).

We are reviewing the user experience and pricing information in the app to try and resolve this going forward. We are also looking into ways we can provide more flexibility in pricing for customers (eg offering a free trial, money-back if no one clicks a link on your newsletters etc.)

At the moment, our free plan only allows you to design and create newsletters. This allows you to see what the newsletter will look like before you decide to send.

The main reason we need to charge to send out is to cover the costs. That is, we use a higher quality email service to send your emails as well as connect with third-party services (like Litmus) to check and ensure newsletters work across devices. We have designed our pricing packages based on the feedback of our community, so if you have further suggestions we are happy to hear them out and incorporate the feedback into the product.

Cheers

Adam