SmartPopup: Promotion Popup , 707 reviews

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
    608
  • 10% of ratings are 4 stars
    73
  • 1% of ratings are 3 stars
    9
  • 0% of ratings are 2 stars
    3
  • 2% of ratings are 1 stars
    14
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, versatility, and effectiveness in promoting sales and special offers. Many report a boost in sales since its installation. The customizable features and templates allow for brand-specific popups. The support team is noted for their quick and efficient service. A standout feature is the automatic application of discount codes at checkout. The app is free, making it a valuable tool for businesses of all sizes.

Edited September 13, 2018

I've tested intensively. This are my results:

It does not recognize it's own cookies. Therefore it runs in endless loops :(
It dows not recognize product links which are excluded :(
You can only run one campaign at the same time as a result. Otherwise more camaigns appear randomly.
Lot's of effort and neagtive results for customer experience.
I'm experienced in workarounds for bad tested software because most of the software in the market is developed quick and dirty.
But in this case I cannot find a workaroung either..

All Trend Stars
United Kingdom
1 day using the app
Squirai Technology Ltd. replied July 14, 2019

Could you please enable the access for us at support@secomapp.com to check it carefully for you? Thank you.

December 10, 2020

Worthless, BASIC options like changing the text for days, minutes (other language) its simple not there.... This is NOT FREE as it will cost your time, which you will waste after finding out BASIC! options are "sorry not available", support is worthless for what it matters.

Bolpromex
Mexico
About 22 hours using the app
July 16, 2019

0 stars... Don't bother! The app has no Save feature and if you decide to leave and continue later, guess what... you start all over again! I lost two precious hours over it for nothing. The blank template, where you can create your own stuff, has no button for the customer to click on or coupon feature to add. I deleted my cache and cookies just in case it was my fault, but no, this wasn't the problem; the coding of the app was. Also, when you try to add your own text, the customization feature wasn't working most of the time. And the permanent button tool on the screen and its customization was visible only once, while when I looked for it some other time, it was gone! Can't lose any more of my precious time, so no need to contact the support. I'm just wondering how would this app have been while on its beta mode...smh

dogaccessories.pet
Greece
About 5 hours using the app
Squirai Technology Ltd. replied July 17, 2019

We are so sorry for the unhappy experience you had. When you firstly create a popup, you need to walk through all the step and click Publish to shop in the end, so your settings will be saved, if you don't want popup to run at first, just turn its status to Off. Besides, the blank template is for you to add your own content or background image, you can also copy button or element from other template and paste here. Our support is responsive 24/7 so just send an email to support@secomapp.com and we will help you promptly.

April 14, 2021

Mobile version not good. Not responsive.. App is not intuitive and pratic. There are better apps than this one for sure

Thorpe Boardshorts
Portugal
8 minutes using the app
2
2