Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

November 8, 2022

We chose Propel because it allowed us to set up subscriptions with a unique up-front cost and custom amounts after a certain number of deliveries. The chat support works like a charm and the team was quick and effective at answering all of my questions.

Geyser Shower
United States
8 months using the app
Propel Commerce replied November 10, 2022

Hello friends at Geyser Shower,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 13, 2022

Thank you for your excellent customer service! Agent was very helpful and walked me through what I need to do thoroughly.

HCBIOPHARM
United States
8 months using the app
Propel Commerce replied December 13, 2022

Hello friends at HCBIOPHARM,

Thank you for the AWESOME review! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 18, 2023

Great support. Helped us out with our questions promptly. Also love the pricing on this, much better than most subscription products.

A7X3
United States
8 months using the app
Propel Commerce replied April 19, 2023

Hello friends at A7X3,

Thank you very much for the review, Tim! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 19, 2022

My customer service experience was very fast and helpful today. Thank you !! I’m glad to be doing business with a very good company like propel

Candle Industry Leaders
United States
8 months using the app
Propel Commerce replied December 19, 2022

Hello friends at Candle Industry Leaders,

Thank you for the AWESOME review, Gregory! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 30, 2022

Great customer service. Any questions I had, support was there promptly to answer in a timely manner.

Bern's Brew
United States
8 months using the app
Propel Commerce replied May 30, 2022

Hello friends at Bern's Brew,

Thank you so much for the review, Rene! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 14, 2023

Tom was amazing, and quick to act and resolve the issue on my site. Highly recommend this plugin for anyone who has a subscription model for their business.

Deliver Toy
United Kingdom
7 months using the app
Propel Commerce replied February 14, 2023

Hello friends at Deliver Toy,

Thank you for the AWESOME review, Adam! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 6, 2022

So far, it has great customer support :D.
Like the widget, havent had the chance to try it out in action yet ...

Dreamer's Gift
Serbia
7 months using the app
Propel Commerce replied September 7, 2022

Hello friends at Dreamer's Gift,

Thank you very much for the review! We really appreciate it. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited September 9, 2022

I couldn't get the subscription option to show on my site, but Leo was awesome and had it up and running right away. Thanks!!

SONDR
Canada
7 months using the app
Propel Commerce replied September 9, 2022

Hello friends at SONDR,

Thank you very much for the review, Michelle! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 26, 2023

This has worked smoothly for us! It's a very intuitive setup, but their customer service is also very helpful. They even removed the branding for free.

Red Hawk Farm
United States
7 months using the app
Propel Commerce replied April 26, 2023

Hello friends at Red Hawk Farm,

Thank you for the AWESOME review, Annie! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 12, 2023

Amazing App super easy to use, I couldn't find my theme at first but customer support reached out to me straight away and Leo resolved all my problems instantly. Great service

HOUBA
United Kingdom
7 months using the app
Propel Commerce replied August 14, 2023

Hello friends at HOUBA,

Thank you very much for the review, Oliver! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce