Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

April 20, 2023

Great communication and customer service! I came to them with an issue regarding my website and the next day the issue was fixed! Highly recommend using propel!

All Sport Pharmaceuticals
United States
5 months using the app
Propel Commerce replied April 20, 2023

Hello friends at All Sport Pharmaceuticals,

We're glad to hear our app is helping your business! Thanks for the review, Tonya! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 21, 2023

I am a new user and was having a difficult time with set up. Leo was very quick to respond and address all issues and had me up and running within 10 minutes!

JenV + Jax Beaux Co.
United States
5 months using the app
Propel Commerce replied June 21, 2023

Hello friends at JenV + Jax Beaux Co.,

Thank you very much for the review, Lauren! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 12, 2022

I am writing this review for a really fantastic, clean and fluid application, I immediately signed up for the largest subscription they have available, believe me I have tried many but this really exceeds all expectations! Special thanks to Tom who helped me during the installation, but besides his skill, he is a VERY kind and helpful guy, THANK YOU VERY MUCH TOM, FOR YOUR 100% AVAILABILITY EVERY TIME I ASK! Sincerely.
Very God

Very God
Italy
5 months using the app
Propel Commerce replied August 12, 2022

Hello friends at Very God,

Thank you for the AWESOME review! We really appreciate you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 7, 2022

I just installed Propel and had a couple of questions. I used the chat-bot and Leo helped me super quick and super friendly! Very excited to get started! Thanks!

Gro3X
United States
5 months using the app
Propel Commerce replied December 8, 2022

Hello friends at Gro3X,

Thank you very much for the review, Norbert! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 8, 2022

I tested the app for monthly subscriptions and it is really easy to use. The developers worked with me since my Shopify template didn't support it. I now rolled it out to all my products.

Casa Dos Chicas Café, a brand of The Whole Kitchen. Inc
United States
5 months using the app
Propel Commerce replied August 8, 2022

Hello friends at Casa Dos Chicas Café, a brand of The Whole Kitchen. Inc,

Thank you for the AWESOME review! We really appreciate it. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 29, 2022

Support is great from Leo. He is always really responsive and willing to help answer questions and queries we may have.

brain feed
United Kingdom
4 months using the app
January 24, 2023

Very user friendly app. The chat function is prompt and helpful. I've yet to find a time of day where they don't reach out immediately.

Thatcher Pools & Spas
United States
4 months using the app
Propel Commerce replied January 24, 2023

Hello friends at Thatcher Pools & Spas,

Thank you very much for the review, Taylor! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 21, 2023

Quick and meaningful support. Great app. Much simpler to setup and get running than some of the other subscription ones.

Kalamazoo Candle Company
United States
4 months using the app
Propel Commerce replied January 21, 2023

Hello friends at Kalamazoo Candle Company,

Thank you very much for the review, Adam! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 19, 2022

Loving the app!!! Great customer service, Had trouble with the last app I was using but so far, very happy with everything here :) Thank you

Femme Waist Beads.
United Kingdom
4 months using the app
Propel Commerce replied April 19, 2022

Hello friends at Femme Waist Beads,

We're glad to hear you enjoy our app! Thank you for the review, Shayra! Chat us anytime you need help!

- Leo @ Propel Commerce

Edited September 1, 2022

I'm very happy with the app, does what it needs to do. Easy to use. I would recommend using it. Very friendly and helpful customer service. Thank you

Woollyccino
United Kingdom
4 months using the app