Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

March 30, 2023

Excellent customer service and in the first month I already have 23 subscribers.

No Crap In It
United States
29 days using the app
Propel Commerce replied March 30, 2023

Hello friends at No Crap In It,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 15, 2023

This Shopify app has completely transformed my subscription management. The subscription button seamlessly integrates into my website, making it effortless for customers to subscribe. The user-friendly interface has boosted my recurring revenue, and the customization options maintain a consistent brand experience.

But what truly stands out is the outstanding customer support. The team behind the app is responsive and goes above and beyond to assist. Their prompt and comprehensive assistance ensures I make the most of the app's features.

beLIVELY
Germany
27 days using the app
Propel Commerce replied May 15, 2023

Hello friends at beLIVELY,

Thank you for the AWESOME review, Rico! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 25, 2022

Customer support is amazing and fast to resolve issues. App works great for subscriptions and is user freindly

OneLove Organic
United States
24 days using the app
Propel Commerce replied April 25, 2022

Hi to our friends at OneLove Organic,

Thank you for your appreciation, Mariela! We're here to help you improve your services. Do feel free to let us know if you need. We're just a message away! 😊

- Carmi @ Propel Commerce

September 20, 2022

Terrific app and service. Tom was a huge help in adjusting styling and function. Highly recommend! Thank you!

Lucky Goat Coffee Co
United States
24 days using the app
Propel Commerce replied September 20, 2022

Hello friends at Lucky Goat Coffee Co,

Thank you for the AWESOME review, Dan! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 13, 2022

This is the 2nd subscription app that I've installed after having issues with another app. Love that the admin site is integrated into my Shopify site and it's super easy to manage. Also received excellent support from the team during setup and upgrade of my website.

PiQi Life
United Kingdom
24 days using the app
Propel Commerce replied June 13, 2022

Hello friends at PiQi Life,

We're glad to hear you enjoy our app! Thanks for the review!
Chat us anytime you need help. More power to your business! 🚀

- Leo @ Propel Commerce

August 4, 2022

Have a 3rd party app that wasn't on their install list. Sent an email and the team had it fixed and installed. This was also 9pm at night. Fantastic customer service

Stackedsuppsmilton
Australia
23 days using the app
Propel Commerce replied August 4, 2022

Hello friends at Stackedsuppsmilton,

Oh yes, we're always ready to help! Thanks for the review, Michael! Chat us anytime you need assistance! More power to your business! 🚀

- Leo @ Propel Commerce

October 24, 2022

Tom did an amazing job at helping me, thank you tom, appreciate your help lots!
Very decent app, and easy to work with

Aubaddie
Australia
22 days using the app
Propel Commerce replied October 24, 2022

Hello friends at Aubaddie,

Thank you very much for the review, Joshua! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited February 2, 2023

Came here from one of the big apps which could not handle basic things and seemed overwhelmed by the Shopify checkout integration. It was a great app when they offered all features for free... and even as they started charging. However, we've updated our rating as the functionality is really not up-to-scratch compared to the rapidly climbing prices... For example the merchant can't edit subscriptions, only the customer can, and there were all sorts of technical issues we had that the customer support team avoided helping with...

ViBERi
New Zealand
Almost 2 years using the app
Propel Commerce replied April 23, 2022

Hello friends at ViBERi,

We're glad to hear you find our app useful compared to other apps! 🎉
Thank you so much for the review, Afsaneh! Don't hesitate to chat us anytime you need help.

- Leo @ Propel Commerce

February 17, 2023

The customer service is very helpful and able to answer all of my questions. This app is a great addition for my business.

NuScentz by Lloy-de-Naé LLC
United States
21 days using the app
Propel Commerce replied February 20, 2023

Hello friends at NuScentz by Lloy-de-Naé LLC,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 4, 2023

Okay guys, the customer service for this app is A+, During my set up process I had a ton of questions and each time they were answered so quickly! The app itself is very easy to understand and set up as well. I would highly recommend!!

PLANTITA & CO
Canada
21 days using the app
Propel Commerce replied January 4, 2023

Hello friends at PLANTITA & CO,

Thank you for the AWESOME review, Samantha! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom@ Propel Commerce