Reviews (3,056)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective real-time push notifications that enhance engagement and sales, highlighting its ease of use in campaign management and automation. The customer support team, including members like Arvind, Sowbagya, and Pallavi, is frequently commended for their personalized assistance. Another app is favored for its user-friendly email creation tools, featuring a drag-and-drop editor and attractive templates that simplify email marketing for beginners. Its automation and segmentation capabilities are noted for boosting marketing efficiency. Customer support, particularly from Rojen, is consistently described as responsive and helpful. Both apps receive strong endorsements for their robust customer support and intuitive designs, making them valuable for merchants aiming to enhance their online marketing.

July 5, 2024

Non è stato facilissimo capire come passare dal piano Brevo a quello PushOwl, ma l'assistenza mi ha supportato tantissimo. Ringrazio molto Rojen per la velocità, la gentilezza e la capacità di supporto.

Astra Make-up
Italy
About 1 month using the app
February 17, 2024

At the moment, the whole pushowl.io site has been down for several hours. Overall a neat system. Then again beware, that it's not translatable atm if you have a multi-language store.

Smarttan
Estonia
4 days using the app
April 16, 2018

Still observing on the output of this app. Hoping that this will help our store to gather customers and sales.

Pine Ridge
United States
Over 6 years using the app
Edited January 11, 2023

We own 3 stores and we installed this app on all of them. We have since upgraded all 3 stores to a paid plan. Here's what we liked:

> You can use your own FCM credentials. Should be standard but not all push apps allow this.
> Support is very fast
> The UX is excellent. It's a clean and intuitive layout. This is not important for everyone but I always feel it's a sign that they care about their own app.

UPDATE: We've removed it from 2 stores due to poor ROI. We did a deep dive and most conversions it claims attribution for come from other channels not push.

Hippie Pants
United Kingdom
Over 4 years using the app
Edited June 10, 2019

This is a good app and does what's promised, but I was really surprised I couldn't remove the PushOwl branding even after upgrading to the $19/month paid version.

Apparently you have to upgrade even more - to their "Enterprise" version - to remove their branding to your customers. That's crappy.

New Yorker Bagels
United States
Over 4 years using the app
PushOwl powered by Brevo replied April 3, 2020

Hey there!

After listening to feedback from valuable merchants such as yourself, we have gotten rid of our branding on all plans (including the free one) starting from January 2020.

PS - The branding used to be shown only on 1 optional feature for the opt-in. If that feature wasn't used, no branding would have been visible.

Cheers,
Kunal

April 25, 2018

I love this app, works great.. awesome retargeting tool

Isle Yahoo Com
United States
8 months using the app
July 16, 2018

How do I know that visitors get the notification for signing up? If I try it myself with a private browse, nothing happens. buuuh

Jcmaster
Germany
6 months using the app
PushOwl powered by Brevo replied June 10, 2020

Hey!

Browsers like Chrome, Firefox, Safari, etc. don't support web push notifications in private or incognito modes.

Trying this out in a different browser profile or even by clearing the cache & cookies on your browser, you would be able to retest the opt-in prompt.

Cheers,
Kunal