Reviews (3,088)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation, event tracking, and customer engagement tools, including email, push notifications, and SMS. They appreciate the user-friendly features like drag-and-drop editing, advanced campaign automation, and audience segmentation. The ability to schedule notifications and the responsive support team further enhance its value. Its seamless Shopify integration and intuitive interface make it essential for boosting sales and brand visibility.

December 11, 2024

I’ve encountered an issue with your service where the provided documentation often isn’t enough to resolve the problems I'm facing, especially with formulas not working properly. It’s common for website owners to be using multiple apps and may not have the time to thoroughly read through every document or guide you provide. In situations like this, more hands-on, human support would be extremely ...

PATOYS
India
10 months using the app
February 2, 2025

i would give -5 stars if i could, no support, fake subscribers, setup free plan and is charging me $20. a month. total garbage!!!

Renegade Finds
United States
About 2 months using the app
November 11, 2024

Be very cautious with this app. The stats they show are very misleading!
by default revenue attribution the app shows is anybody who got the impression in the last 7 days and with their recent changes in the app you even can't change it with the free account.
to see their real effect on your revenue make sure to see your analytics on Shopify analytics or GA.

AMR Hair & Beauty
Australia
5 months using the app
December 1, 2024

This is definitely the worst plugin I have ever used. They charge me randomly. And when I upgraded to an existing plan, they charged me twice. Other plugins don't do this. They usually only charge me for extra money. And there is no free trial for this plugin. This is definitely the worst plugin I have ever used. After I was charged twice, they blocked my account. This is definitely a scam.

Breo® Official Website
Hong Kong SAR
14 days using the app
February 12, 2025

email verification did not came and no option to send another verication code, just stuck here without support. syncing customer is another step bad UI

EDU Artsdistrict
United States
About 1 hour using the app
August 28, 2024

signed up on brevo website, got stuck at phone number verification because they didn't send any verification code to my phone (a lot of their users have the same problem from the community post on their forum). contacted them through the "contact us" form on their site. A few days past, no response. Made an account on their community forum to make a post asking how to solve the problem. Behold, ...

Pixel Craft Paradise
Vietnam
1 day using the app
February 14, 2023

I have had Push Owl for years but hadn’t used it really. Recently decided to really take a look at it and they were always offering a free trial. I grabbed that and delved into it but found I already had apps that do what it does. I didn’t worry about the trial as Shopify has made changes to protect against being charged for what is to be a free trial.
That being said, even if I understood that ...

The Pink Controller
United States
About 5 years using the app
October 31, 2023

Having issues logging into my account. Please advise how to fix this.

The Press Club
United States
About 3 years using the app
PushOwl powered by Brevo replied November 15, 2023

Hi Team :)

We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and ...