Reviews (3,056)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective real-time push notifications that enhance engagement and sales, highlighting its ease of use in campaign management and automation. The customer support team, including members like Arvind, Sowbagya, and Pallavi, is frequently commended for their personalized assistance. Another app is favored for its user-friendly email creation tools, featuring a drag-and-drop editor and attractive templates that simplify email marketing for beginners. Its automation and segmentation capabilities are noted for boosting marketing efficiency. Customer support, particularly from Rojen, is consistently described as responsive and helpful. Both apps receive strong endorsements for their robust customer support and intuitive designs, making them valuable for merchants aiming to enhance their online marketing.
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Be very cautious with this app. The stats they show are very misleading!
by default revenue attribution the app shows is anybody who got the impression in the last 7 days and with their recent changes in the app you even can't change it with the free account.
to see their real effect on your revenue make sure to see your analytics on Shopify analytics or GA.
signed up on brevo website, got stuck at phone number verification because they didn't send any verification code to my phone (a lot of their users have the same problem from the community post on their forum). contacted them through the "contact us" form on their site. A few days past, no response. Made an account on their community forum to make a post asking how to solve the problem. Behold, my community account got suspended immediately after making my first post and the post got pending status. They said it needs to wait for a community manager to look into the post and approve it. I said to myself, sure, makes sense, it's probably to prevent bot spams. Another few days past, my pending post got deleted. Wow, I guess they don't want me to use their app then. 1 star
I have had Push Owl for years but hadn’t used it really. Recently decided to really take a look at it and they were always offering a free trial. I grabbed that and delved into it but found I already had apps that do what it does. I didn’t worry about the trial as Shopify has made changes to protect against being charged for what is to be a free trial.
That being said, even if I understood that in correctly, I was not that irritated about it, though I said in to request for refund that this is unauthorized. I’m review is the customer service person who thought it prudent to be snide in the email to me. They also kept refusing to just say, we will give you a refund. I got we’re giving you a credit, it it will apply to all apps just not Push Owl and was reprimanded again. It doesn’t matter if you think I’m in the wrong. Say sorry for confusion, issue refund and go. I too am running a business and don’t want to go back and forth. And while I may have left Push Owl installed and found a use for it, the bad customer service made put my off, I’ve uninstalled and will not be back.
Having issues logging into my account. Please advise how to fix this.
Hi Team :)
We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing.
It's important to note that Shopify takes up to 24 hours to publish reviews, after your review was submitted, we made multiple attempts to reach you to address the login issue with PushOwl. However, it seems that our messages may have been overlooked.
We would like to confirm that we experienced no downtime at the reported time. The login issue might be related to caching or adblocker settings. To swiftly resolve this matter, we encourage you to contact our dedicated support team at support@pushowl.com. They are ready to assist you and ensure your experience with PushOwl is seamless.
Thank you for your understanding, and we look forward to helping you get the most out of our app :)