Reviews (3,088)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation, event tracking, and customer engagement tools, including email, push notifications, and SMS. They appreciate the user-friendly features like drag-and-drop editing, advanced campaign automation, and audience segmentation. The ability to schedule notifications and the responsive support team further enhance its value. Its seamless Shopify integration and intuitive interface make it essential for boosting sales and brand visibility.

February 9, 2025

This app and team are absolutely insane (in the best possible way). When you really get used to their platform, you'll realize that they have capabilities to rival with Klaviyo on the email marketing front, including robust automation & event tracking on your site (and the event tracking, in my opinion, is even better than Google Tag Manager/Google Analytics). In addition to that, they also have Web Push. And to top it all off, it's at a jaw dropping price point.

I should mention, setting things up wasn't as easy as I imagine a Klaviyo would be, but the support from Sowbagya and team was phenomenal. We've been going on almost a month where their team has either set up automations for me, or, when important site data or features were missing, had their developers fix the issues or create new features within days (and not custom for my site - pushing out these fixes and features across the product). I haven't seen such speedy implementation of my feature requests on any other app.

Overall, I think I'll be sticking with Brevo and PushOwl. More people need to discover this platform for their email marketing.

Dio
United States
About 1 month using the app
January 9, 2025

Great tool! Very user-friendly, easy to navigate, and packed with excellent features. It also provides detailed reports with the most important KPIs for effective strategic analysis. Plus, they have an outstanding support team. I have nothing but positive things to say!

Made in Sens
France
5 months using the app
November 30, 2024

I can highly recommend Brevo/PushOwl to all business looking for a robust newsletter tool, that allows you to segment, automate, integrate and many thing more to a somewhat sophisticated level. If you do not intended or find the time to build highly personalized flows
Brevo will cover you with 80% of value for a fraction of the costs of other tools. Great Pick!

However, After spending countless hours comparing different platforms, I want to express my appreciation for Brevo. It’s a fantastic tool that offers everything we currently need for email marketing. The intuitive design, robust features, and excellent value for money make it an outstanding choice—especially for businesses at an early stage.

While exploring deeper, I realized that some advanced features available in other tools align better with our long-term email marketing strategy. This led me to choose another platform, but I genuinely believe Brevo is the perfect solution for those looking for an efficient, cost-effective tool.

I also want to highlight the exceptional support team at Brevo. They were always prompt, helpful, and went above and beyond to assist me during the decision-making process. Thank you for providing such a stellar experience!

VitaFresh
Switzerland
2 months using the app
February 17, 2025

I’ve had a great experience with PushOwl/Brevo, especially with their customer support. Whenever I encountered an issue, their team was incredibly patient and responsive. They didn’t just offer solutions—they took the time to walk me through the steps to resolve any problems. It’s clear they’re committed to making the user experience as smooth as possible. Whether through email, push notifications, or SMS, the support has been top-notch, and I really appreciate their dedication to helping users get the most out of their platform.

Shop-AKASO
United States
About 2 months using the app
January 22, 2025

So far I've been able to tackle any challenge - it's not always obvious but their customer support is very friendly and available, even on a free plan so I'd give it a high 5 and a gold star!

Enchanted Products
United Kingdom
3 months using the app
February 3, 2025

It's a great app and fantastic service. After a few mishaps, Harish has helped me get email marketing up and running again.

He was available at an urgent time and was very knowledgeable to help me get the job done.

McLaren Vale Cellars
Australia
3 months using the app
January 4, 2025

Customer service is great, we always get quick tailored service when reaching out for support. Getting to work closely with the Brevo team as a small business makes a big difference!

Dales Clothing for Men and Women
United States
4 months using the app
October 19, 2024

PushOwl has been a key part of our marketing strategy since we launched our store in 2019. Once we started gaining subscribers and setting up campaigns, we immediately recognized its value. Push notifications are an effortless way to bring customers back to our store and keep them updated on new products.

Setting up a campaign takes just seconds! We draft and schedule our push alert campaigns quarterly, making it a truly "set it and forget it" situation.

We love PushOwl so much that when we discovered Brevo, an email software integrated within the app, we decided to give it a try. Not surprisingly, we migrated from our previous email provider to Brevo with PushOwl's support. Arvind from PushOwl was incredibly helpful during the migration and setup process.

If you're considering installing the app, don’t hesitate!

Flower Power Packages
United States
Over 5 years using the app
January 28, 2025

PushOwl offers a cost effective emailing tool, and the customer service provided was excellent. Quick to respond and solved my questions promptly and effectively.

Aussie Inks
Australia
About 1 month using the app
November 26, 2024

Tool is easy to manage and you get very fast feedback from the support team either by chat or email. They even consider your feedback in terms of ongoing development of the app. They have already included some things, which have been missing for my business.

Asal Nahrungsmittel
Germany
2 months using the app