Reviews (3,057)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective real-time push notifications that enhance engagement and sales, highlighting its ease of use in campaign management and automation. The customer support team, including members like Arvind, Sowbagya, and Pallavi, is frequently commended for their personalized assistance. Another app is favored for its user-friendly email creation tools, featuring a drag-and-drop editor and attractive templates that simplify email marketing for beginners. Its automation and segmentation capabilities are noted for boosting marketing efficiency. Customer support, particularly from Rojen, is consistently described as responsive and helpful. Both apps receive strong endorsements for their robust customer support and intuitive designs, making them valuable for merchants aiming to enhance their online marketing.

June 27, 2024

I had the pleasure of receiving help from Pallavi via the PushOwl chat. I had many questions, and she guided me and gave me great advice to succeed. She was truly kind, patient, and professional. I would recommend her to anyone starting on this entrepreneurial adventure.

La Vague Vintage Shop
Spain
About 2 hours using the app
September 4, 2024

It's complete, go try !

Trend chef
France
43 minutes using the app
February 7, 2024

Recommend - they are one of the best, if not the best apps for Web Push alerts. Their customer support is incredible and always here to help out with any questions or issues. Happy to work with them!

Beauty by Earth
United States
About 2 years using the app
January 12, 2024

Not sure if anyone will read this out of 3000 reviews... But GREAT tool and no idea why Shopify doesn't have it built in.

Lots of design options and has helped me collect customer info for upsells and other marketing channels.

Gadgetvibz
United States
3 months using the app
March 25, 2024

We're still in the early stages of working with this app on our store. However, we're extremely pleased with the functionality that we have used to date and seen a positive impact on our store. I would highly recommend this app for your store, whether you're just starting out or you're a seasoned professional. Customer service is exceptional. Shout out to Rojen who's a 'Rock Star'.

ProGrip Grip Socks
United Kingdom
6 months using the app
January 26, 2024

First I will like thank rojen specially for helping through the process and understanding how your service works as I just joined Shopify and looking to use your email service, he was so kind and took his time to even share me suggestions and links for me to look through while he was still online rendering service and guiding me through.
I must say he’s very patient, the kindest customer service person I’ve come across, he’s understanding, he knows his job and I just want to say keep up the good work rojen and I would have dropped this review since but I had issues with payment and the app won’t let me drop a review thank you once again rojen.
Also I forgot to mention he upgraded my plan to a new one.
Thank you
Victoria from Nigeria

Somvic
Nigeria
3 months using the app
March 20, 2024

We went through a very seamless process with PushOwl - demo with Anand and straight into onboarding with Rojen. Everything was well explained and easy to understand. To top it off, the team gave us access to a free upgrade which helps us so much as a new business that's about to launch. We can't wait to see things take off with our business with the help of PushOwl!

Aleo Shop
Australia
About 2 months using the app
March 13, 2024

Just wanted to rave about PushOwl and the amazing customer support they offer! I recently signed up to use push notifications on my website, and let me tell you, I was a total newbie.

Thankfully, Rojen from PushOwl was there to save the day. He was incredibly helpful in guiding me through the entire setup process for push notifications. Not only did he explain everything clearly, but he also offered valuable tips and suggestions to optimize my notifications for better results.

Rojen's patience and expertise made a huge difference. Now I feel confident that I'm using push notifications effectively to engage with my website visitors.

Thanks so much to Rojen and PushOwl for the fantastic service! I highly recommend them to anyone looking to leverage push notifications for their website.

Mamofa Global Store
United Arab Emirates
About 2 months using the app
December 6, 2023

New to the app. Customer service is the best I have ever had from any app out there. Rojen was exceptionally welcoming and very helpful to get me set up correctly. I am very excited to see how this app will integrate with my Shopify Online store to help me gain email subscribers and by keeping those subscribers consistently updated and informed with whats happening with my store. MUST HAVE APP FOR ANY ONLINE SHOPIFY STORE.

Citybreaksupplies
Australia
4 months using the app
April 9, 2024

I recently had the pleasure of working with Rojen from the PushOwl team, and I must say, the level of customer service I received was truly outstanding.
I was looking to upgrade my PushOwl plan to the Business tier, and Rojen went above and beyond to ensure a smooth and hassle-free process. He is incredibly knowledgeable and responsive. What really stood out to me was Rojen's proactive approach. He reached out to me directly, offered a free upgrade to the Business plan, and walked me through the entire process step-by-step. This level of personalized attention is rare these days, and it made the entire experience feel tailored to my business.

Wonder Wish List
Lebanon
About 2 months using the app