Reviews (3,088)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation, event tracking, and customer engagement tools, including email, push notifications, and SMS. They appreciate the user-friendly features like drag-and-drop editing, advanced campaign automation, and audience segmentation. The ability to schedule notifications and the responsive support team further enhance its value. Its seamless Shopify integration and intuitive interface make it essential for boosting sales and brand visibility.

January 23, 2025

I had the pleasure of being assisted by Sowbagya, and I can confidently say it was one of the best customer support experiences of my life! She was on the chat for over half an hour, going above and beyond to help me with multiple things that weren’t even part of her job. Extremely patient, knowledgeable, and genuinely helpful, she made sure everything was sorted perfectly.

If every support team were like this, customer service would be a dream. Highly recommend!

PURETREX
United Kingdom
5 days using the app
January 29, 2025

The product is fantastic, very efficient and dynamic, and the customer support is something that caught my attention for its efficiency and agility. I would like to thank Harish in particular for all his service, and I would highly recommend this incredible app to everyone!

Lunfe Têxtil
Brazil
2 months using the app
January 30, 2025

Brevo first cought my eye for their functionality, good reviews, and fair pricing, but as a Shopify store owner it was not clear what plan to sign up for. We needed to make outbound calls and the PushOwl/Brevo app did not support calls. Sowbagya from support was really great in helping me solving this issue before I gave up. I now have a Brevo account (I chose the "business" plan) including a US phone number so I can make Voip calls worldwide, and it is even syncing the data of my Shopify store via the API connection. Awesome!

RAMSIGNS LIMITED
Gibraltar
3 days using the app
October 29, 2024

Definitely one of the best around. Signed up, needed to understand a few things, Rojen walked me through in detail. Customer service is definitely a huge difference compared to other apps on Shopify. Rojen was patient, took interest in what our business was and everything was set up in minutes! Thank you very much and will update as we get our campaigns going.

DWC Magazine: Strong Women, Strong Voices
Malaysia
About 2 months using the app
January 24, 2025

Great app. generating sales for me. support staff is very nice especially brother Nayan :-)

VOGUE DESIRE
Pakistan
4 months using the app
October 18, 2024

I installed PushOwl back when I launched my store and so far, it’s been great. I love how easy it is to schedule campaigns in advance—I set up push notification campaigns for the entire 2024 year, and it was a easy. It’s definitely one of the easiest apps to set up and use. Now, I'm getting into using Brevo for email marketing.

Bible-ish
United States
About 2 years using the app
November 11, 2024

Great tool for marketing and in case of any problem their customer support is very helpful and able to find quick solution to any problem!

LESS STRESS CLOTHES
Estonia
5 months using the app
December 9, 2024

software is well designed and easy to use. It makes what often seems like a complex task simple and easy. The customer service is also very knowledgeable and patient which makes the whole process so much easier.

Abebe+Booker
United States
About 1 month using the app
December 4, 2024

Sowbagya was a pleasure to work with while setting up my PushOwl email marketing account. Her assistance was invaluable, and she made the process smooth and easy. Highly helpful and professional—thank you for the excellent support!

Blu Lotus Boutique
United States
15 days using the app
February 19, 2025

I had an issue with my Shopify store, and Pallavi was incredibly helpful! She resolved my problem quickly and efficiently, providing clear guidance throughout the process. Her professionalism and expertise made the experience seamless. I truly appreciate the excellent support—thank you, Pallavi!

Sandrina Rocha
France
3 days using the app