Reviews (1,527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effective pricing and robust features, ideal for small businesses. It boosts engagement and conversions with effective push notifications and comprehensive email tools. The intuitive interface includes a drag-and-drop editor, enhancing campaign management. The app is reliable for scheduling campaigns, and customer support is noted for being responsive and proactive, making it a valuable tool for engaging customers.
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Piyush was super helpful and managed to merge my two accounts very quickly without losing any data. Thank you!
Yash was able to support and assist me promptly. I love how easy it was to get help from him – everything was handled smoothly and efficiently. Truly appreciated his quick response and assistance!
Very good app with great features. It works quickly and easily with just a few clicks.
The support is especially excellent: Any questions are answered within minutes. They even provide screenshots! The staff (in my case, Yash) is extremely fast and incredibly helpful!
Yash was super helpful to connect my Shopify website and make everything smooth and efficient !
Thanks a lot for the great service.
Sowbagya is phenomenal!! Helped me out with everything I needed and got everything working perfectly! Five Stars!
We had some trouble. The support team stayed supportive, curious and patient, resolving the problem - not caused by Brevo - in the end. I enjoy working with Brevo!
Had a great experience working with support champ Sowbagya, she has been the best support rep i have met in years. She helped me with every step, made sure that things worked as intended and was patient enough to hear me out well..
I would shout out loud to her higher ups to give her an immediate raise with a promotion.
Thanks sowbagya
though it is a little hard to install initially, the customer service is truly amazing and really hands on to get everything integrated- so i really recommend. My agent Sowbagya was there with me every step of the way helping and guiding me through the integrations. So far so good!
CS is super slow.
The sign up is a mess with Brevo vs Pushowl.
I first signed up on Brevo using my personal email. When I input my shop URL, it made me install the Shopify app. Which I did. But this seemed to have created a separate account under PushOwl because the email for Shopify was different.
And now, without knowing the different accounts existed, after I kept working directly on Brevo, paid the first subscription, did all my CNAME verification, imported data from Mailchimp and after sending my first email, the CS told me I need to cancel the Brevo account, and use the PushOwl account. That is when I noticed this account thing is really messed up with this service.
So confusing.
And CS does not respond. I have to wait a day to get a simple reply.
Very user friendly, whenever we have had issues the support team has been very helpful and responsive.