Reviews (1,527)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective pricing and robust features, ideal for small businesses. It boosts engagement and conversions with effective push notifications and comprehensive email tools. The intuitive interface includes a drag-and-drop editor, enhancing campaign management. The app is reliable for scheduling campaigns, and customer support is noted for being responsive and proactive, making it a valuable tool for engaging customers.

May 30, 2025

Piyush was super helpful and managed to merge my two accounts very quickly without losing any data. Thank you!

ProActive Performance
United States
5 months using the app
July 10, 2025

Yash was able to support and assist me promptly. I love how easy it was to get help from him – everything was handled smoothly and efficiently. Truly appreciated his quick response and assistance!

戦慄迷宮:迷
Japan
3 months using the app
March 26, 2025

Very good app with great features. It works quickly and easily with just a few clicks.

The support is especially excellent: Any questions are answered within minutes. They even provide screenshots! The staff (in my case, Yash) is extremely fast and incredibly helpful!

OneWax
Germany
14 days using the app
April 29, 2025

Yash was super helpful to connect my Shopify website and make everything smooth and efficient !
Thanks a lot for the great service.

Divie
France
10 months using the app
June 26, 2025

Sowbagya is phenomenal!! Helped me out with everything I needed and got everything working perfectly! Five Stars!

Chantal Handley
Australia
About 2 months using the app
July 9, 2025

We had some trouble. The support team stayed supportive, curious and patient, resolving the problem - not caused by Brevo - in the end. I enjoy working with Brevo!

Mitera Lux
Germany
23 days using the app
June 18, 2025

Had a great experience working with support champ Sowbagya, she has been the best support rep i have met in years. She helped me with every step, made sure that things worked as intended and was patient enough to hear me out well..

I would shout out loud to her higher ups to give her an immediate raise with a promotion.

Thanks sowbagya

anayat.in
India
8 days using the app
March 11, 2025

though it is a little hard to install initially, the customer service is truly amazing and really hands on to get everything integrated- so i really recommend. My agent Sowbagya was there with me every step of the way helping and guiding me through the integrations. So far so good!

Jackalope Land
United States
About 2 months using the app
April 17, 2025

CS is super slow.
The sign up is a mess with Brevo vs Pushowl.

I first signed up on Brevo using my personal email. When I input my shop URL, it made me install the Shopify app. Which I did. But this seemed to have created a separate account under PushOwl because the email for Shopify was different.

And now, without knowing the different accounts existed, after I kept working directly on Brevo, paid the first subscription, did all my CNAME verification, imported data from Mailchimp and after sending my first email, the CS told me I need to cancel the Brevo account, and use the PushOwl account. That is when I noticed this account thing is really messed up with this service.

So confusing.

And CS does not respond. I have to wait a day to get a simple reply.

JUULを個人輸入で買えるJapan Vapor
United States
2 days using the app
May 13, 2025

Very user friendly, whenever we have had issues the support team has been very helpful and responsive.

Art on a Postcard
United Kingdom
10 months using the app