Reviews (3,068)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for enhancing engagement and sales with real-time notifications and easy Shopify integration. They highlight the responsive, personalized customer support. Another app is favored for its cost-effective email marketing solutions, ideal for early-stage businesses, featuring a user-friendly editor and proactive support. Both apps are appreciated for their robust features, ease of use, and exceptional customer support, making them valuable for marketing efforts.
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I had a great experience with Lucio!! As soon as I signed up he already helped me make my store more user friendly and attractive in a number of ways!!
I just installed this app and I am exited about it so far. The customer support is very helpful. Taransh was an AMAZING help and answered all my questions. This is what customer support should look like. I am learning all the features that Owl has to offer. I highly recommend this app.
Just installed the app and normally I don't respond chatbots auto-popups but I did this time and Taransh was on the chat in a second. He helped get me in the right direction with getting my notifications set up in a timely manner and he was so personable and interactive. I felt like he thought about his answers and gave a resolution rather than just only sending me long pre-written scripts. I would definitely say give this man a raise. He deserves it! I'll give another review once I've used the app for a month or so but so far so good :)
So far, so good! Looks clean and functional!
The person I chatted with was super helpful and patient. He went above and beyond to answer my questions. I hope everyone I talk to is this wonderful.
I have never had such a pleasant experience speaking to customer service. Rojen is an extremely kind human being and PushOwl is lucky to have him. Not only did he upgrade my account, he went through my website and gave me tips on how to make it better... and provide me with the steps to make those changes! Good people are a rare find these days. This app is already so great in a world full of spammy emails. With people like Rojen on their team, they're even better.
This is not a fake review. I'm just so blown away.
Customer Service is Grrrreeeaaat!!! Alot of Help to me as a New Business Owner.... I will Like to Say Thanks Again for the Help...
We still have to use the app in all its capabilities, but this review is regarding the support given by Rojen. It was outstanding, he was very fast in providing me with information both regarding PushOwl's policies on GDPR/cookies as well as guides on how to extract the most value from the service. He answered all my questions without skipping a beat. He is surely knowledgeable and extremely helpful!
So far so good. The team was very easy to connect with and very helpful in answering all of my questions. Look forward to continue working with them and using PushOwl.
Great service and features. Upon signing up we were advised on best setup and features to use. Wouldn't hesitate to recommend to anyone looking into push notifications.