Reviews (3,005)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for boosting customer engagement and revenue through web push notifications, subscriber segmentation, and analytics. It's noted for its user-friendly interface and effectiveness in re-engaging visitors and recovering lost sales. The app also supports campaigns like back-in-stock alerts. Another app is favored for its email marketing capabilities, offering easy-to-use tools such as drag-and-drop template creation and a wide selection of templates. Merchants appreciate its reliable performance and high delivery rates, enhancing communication for Shopify stores. Both apps are commended for their exceptional customer support. Team members are recognized for their patience, responsiveness, and personalized assistance, contributing significantly to merchant success and satisfaction.
Refine
-
By rating
We recently migrated from WooCommerce to Shopify and needed to install PushOwl to manage our notifications. Having previously used Brevo, we encountered some challenges transitioning to PushOwl. Thankfully, the PushOwl support team, especially Rojen, was incredibly helpful. Rojen responded quickly, was extremely friendly, and addressed all our questions, making the migration to Shopify smooth and almost problem-free. We highly recommend PushOwl for their excellent customer support!
I had an excellent experience with customer service agent Rojen today. He was incredibly patient and took the time to answer all of my questions thoroughly. What really impressed me was that he provided detailed explanations along with helpful screenshots, which made understanding the solutions much easier. Thank you, Rojen, for your outstanding assistance!
Rojen helped me through each step to migrate from wordpress to shopify with my emails. Seamless process and Rojen helped me through each step. Amazing service and saved me a lot of time.
Thank you!
I had the pleasure of working with Pallavi from PushOwl & Brevo, and I couldn’t be more impressed. I was exploring different email, web push, and SMS automation platforms, just checking out my options, but Brevo really sold me thanks to Pallavi's incredible support. The platform itself is super user-friendly, even for a newbie like me, but what stood out was the awesome guidance I received. Pallavi was really helpful, answering all my questions and making the whole process smooth and easy. If you're considering automation solutions, I highly recommend Brevo—and big kudos to Pallavi for the great job!
Adam from Queen of Peas
Rojen, He is very professional and helpful, and their customer service is the best. I've tried Klaviyo, their customer service is non-existent, and then I also tried Aftership, they even said it was my problem because my emails kept going to the promotion tabs, which made me very annoyed. So I tried several, compared to others, Brevo's interface is very simple, I find it very easy to use, and Rojen is very friendly, helped me a lot. Thank you
Very satisfied with the service. Thank you
The help with onboarding was second to none, everything I needed to know was answered knowledgeably and helpfully by a lovely human called Rojen who not only answered all queries but where possible provided examples, visuals to help me to take necessary set up actions and he also offered explanations. Beyond this, where possible he undertook actions himself to help me with the set up process. All in all a faultless service and I would not hesitate to recommend it. The cost of email marketing has increased to an extreme level and this service seems to be more competitive on the pricing front too which makes it a possibility for an unfunded start up.
I just started with PushOwl and I can say their customer service is great! I talked to Rojen who was very nice and informative. He took time to explain their amazing push notification service. I can't wait to start this journey with them, I'm looking forward to connect more with my customer!
The team at PushOwl are amazing. Friendly, kind, helpful and they know what's up and Rojen, in particular, was a very professional and courteous friend when I spoke to him. It took him minutes and BAM, I was setup.
He hooked me up with hundreds of free emails until I hit a mark, then I have to pay. But that would mean, I am making bank and I will gladly pay those guys.
Team is great, product is great ,... AS IT SOULD BE :)
I had an excellent experience with PushOwl`s customer support team, with Pallavi in particular. She was incredibly responsive and helpful. Her prompt assistance resolved my issues efficiently. I also find the app itself user-friendly and easy to navigate. Highly recommend !