Reviews (3,100)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation, event tracking, and customer engagement tools, including email, push notifications, and SMS. They appreciate the user-friendly features like drag-and-drop editing, advanced campaign automation, and audience segmentation. The ability to schedule notifications and the responsive support team further enhance its value. Its seamless Shopify integration and intuitive interface make it essential for boosting sales and brand visibility.

September 17, 2024

Brevo is simple to use and has a clear streamlined platform. The support team is great and willing to look into any issue or problem our team encounters. Rojen especially goes above and beyond to try to address the issue though we know there are time differences. Compared to the other email marketing platforms we've tried, Brevo has not disappointed thus far.

NasaClip
United States
4 months using the app
February 25, 2025

Hari Thank you

GD house vintage dressing
France
5 days using the app
January 7, 2025

So far the customer service has been excellent. Hima was extremely helpful.

Miss Millie's Pet Co
Australia
About 1 hour using the app
December 5, 2024

Fairly new to this but received Great help from Pallavi. Very knowledgeable and always eager to help in addition to showing me new ways to upscale my business.

Absolutely recommended!!!

BdayGiftIdeas

Shop@BdayGiftIdeas
United Kingdom
About 1 hour using the app
October 15, 2024

I started using this app a few weeks ago, and so far, my experience has been great. On top of that, they have a superb support team that helped me every step of the way. Truly outstanding and highly recommended. A special note of thanks to Sowbagya—she provided exceptional assistance and helped us solve a major issue we faced. Thank you so much!

Timperio
Singapore
7 days using the app
October 15, 2024

It's a great chat with Rojen, they help me all possible way anyone can. Thanks Rojen, we are looking for long-term communication with you for our growth. Keep me posted if any optimization tips we can do.

LAKDI | Buy Furniture Online | Interior Design Company
India
6 days using the app
October 12, 2024

Great support and setup provided to connect multiple sites. The support member was really helpful

Octafield
South Africa
2 months using the app
September 23, 2024

To say I'm a happy customer is an understatement.

I had the absolute pleasure of Rojan's assistance in resolving my contact push from Shopify as well as my automations. Rojan resolved all issues, and supported me fully with my automations. I was so shocked by not only his willingness to arrange my automations for me, he was so thorough, and patient, it's been a very long while since I've received such great customer service.

Despite how late it was in his location, once he'd set me up for success he still asked if there was anything else he could assist me with! If I could give him 10 stars I would.

Rojan I can't thank you enough!

It was a pleasure receiving your support.

All the best, Leighsa

Leighsa Mari
United Kingdom
18 days using the app
September 19, 2024

I had the pleasure of working with Pallavi from PushOwl & Brevo, and I couldn’t be more impressed. I was exploring different email, web push, and SMS automation platforms, just checking out my options, but Brevo really sold me thanks to Pallavi's incredible support. The platform itself is super user-friendly, even for a newbie like me, but what stood out was the awesome guidance I received. Pallavi was really helpful, answering all my questions and making the whole process smooth and easy. If you're considering automation solutions, I highly recommend Brevo—and big kudos to Pallavi for the great job!

Adam from Queen of Peas

Queen of Peas
Singapore
About 1 month using the app
October 25, 2024

Rojen has been incredibly helpful, providing regular updates and clarifying everything in a clear and timely manner. Excellent communication and support throughout the process!

Tufting Box
Spain
3 days using the app