Lay‑Buys Virtual Terminal , 96 reviews
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BEWARE! If you uninstall this app, it still shows on your website and people will continue being able to use it!! I just found that out the hard way. Erg!
Also, there is no way to set a minimum order amount. If a customer buys a $1 product, they can put it only Lay-Buy. Crazy! :-( I would have kept the app if there was a way to set a minimum order amount. It really messes the flow of things up when I have a bunch of $1-$5 orders pending.
Merchant also needs to deactivate the gateway.
Rather obvious!
a great asset to my shopify store!
I have contacted the shop now three times for help uploading this on my store, I have not received one answer, so would I recommend this app definitely not, support is the biggest key in any business which have had none here.
We have replied to your emails - however, your hosting provider must be sending them to a spam box.
Please call us from the phone number listed on our website.
To update a previous review:
This app is pretty damn good. The payments are all set up through Paypal and automated so neither staff or customers has to worry about collecting/making a payment.
I'm still not thrilled it only works through paypal. I would like to see it work with the Shopify checkout, but that's may just be me.
The number of sales I have had thanks to the payment plans this app offers is amazing. I would not be able to survive without it and recommend it for stores with high priced items for sale.
Okay I've only just started using unsure completely on how these payouts work still early days will continue to use if works well
Great Tech Suppport. Laybuy popup add looks kinda sketchy in my opinion. It is a great option though.
Hi, you had an incorrect setting and is now fixed. Thanks, Warrin
I offer both Lay-Buy and Sezzle on my website and what I like about both is that they’re free to start up: but the huge difference between the two is that Sezzle pays me right away, so I can ship faster, which keeps my authenticity on google in good standing. Laybuy however doesn’t pay me right away so I can’t ship the product until the last payment is made by the customer. This means slower shipping times and that translates to my page not ranking high on google. I also like how Sezzle tells customers what their payment would look like by dividing it out on each product page so they know exactly what to expect. It’s also pretty looking on the website whereas laybuy is just a black and white pop up. Lastly, if you’ve logged in via Shop at any time on my website to pay, then suddenly want to use laybuy, the option disappears and is no longer available. You would have to create a new account. I wish both had an online chat with 24/7 support but neither do.
This app is great when it works. Mine has alot of issues canceling customers accounts, and charging customers for orders that are already complete.
Would be really helpful if there was a phone number for customer service.
app is a bit confusing to navigate and very limited.
never works when my customers try to use it. May be user error but extremely difficult to use
From the start of offering this additional payment method for customers, it has been nothing but a huge disappointment! Having to take time to address customers questions in regards to how it works to then the customers who used it to then just cancel it. Having customers file claims with Pay Pal because of the lack of information on how the payment platform works. I just yesterday got a new claim from a customer over this. It has been aggravating, time-wasting, and worst of all the person who handles customer service which his title is Chief Executive has NOT been helpful at all. Only more of waistful time!