Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to set specific bundle quantities and apply discounts, leading to increased sales and average order value. It's praised for its user-friendly interface, efficient promotion management, and complex pricing capabilities. The responsive support team, particularly Joyce, is frequently commended for their exceptional service. It's recommended for businesses with large inventories or those offering product bundles, and for those looking to add quantity discounts to their products.

August 12, 2023

Let me tell you something this is a must need. Also, there support is amazing Joyce assisted me was patient and not only answered the million questions i had assisted me in setting up along with making it look the way i wanted. I got to tell you just because of her I will continue to use this app! She built a lifelong customer simply awesome!

United States
About 4 hours using the app
Omega replied August 13, 2023

We’d like to thank you again for taking the time to write this review of our Omega Discount Quantity Breaks. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

March 9, 2023

It was such a struggle to find an app that could manage the promotion I wanted to create and I know I'll want to create in the future. This is the one! I had a few questions (quite a few) and needed some help and the response time was almost immediate and my questions were very quickly answered and problems resolved. Amazing service. One issue couldn't be resolved and as it was over the weekend I was promised they would come back to me on Monday......not only did they follow up on Monday, the issue was very quickly resolved. Best service I have ever received for an app.

5 days using the app
Omega replied March 9, 2023

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟

January 13, 2023

I have to be honest, this app is great for the type of discount feature it offers, as not a lot of discount apps allow you to set specific quantities for bundles and only discount those specified quantities. But unfortunately, it's time-consuming to set up and isn't laid out to be very user-friendly. It feels like the app has been published when it's not quite finished and could be improved in many ways. But the baseline of the apps and the discount function are great, so just needs a bit more tweaking before it would be user-friendly and flexible like other apps. The customer service is very polite and very friendly, but not very informative, which I can see being good for customers who may not know and not want to know about the functions behind issues, but for anyone who has been using Shopify for a while and has a base understanding of how code and apps work, they don't provide a lot of information. There was an error between their app and another app I was using, which unfortunately lead to me removing the app from my store, so be aware of this being a possibility when installing.
Overall I do want to give them credit for having an app function that is hard to find and for having very polite and friendly staff to communicate with, which is the main reason I provided 3 stars, but the points made above would need to be improved before I could say this app is recommended.

Naturally Healthy Pet
United Kingdom
10 days using the app
Omega replied January 13, 2023


Thank you for writing a review, I sincerely appreciate you bringing your detail feedback to our attention.

I'm sorry to hear you had such a not so all-good experience, that's not what we like to hear. Our Customer support agent will soon contact you for an explaination and we would love to hear more about what you need and what we can do to make you have a better experience with our app.

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com

Thank you,
The Omega customer support team

November 15, 2022

The app had great design capability and great customer support but I really needed to be able to apply discount code while still having quantity discount applied and that was not an available feature yet. Still a great app tho!

Glow Guard Protection
United States
9 months using the app
Omega replied November 15, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

November 22, 2022

The app support is really helpful and professional. Every detail I needed for my business discounts based on quantity were provided successfully. A special thank you to Mike who helped me setup thing in the right way.

Over 1 year using the app
Omega replied November 22, 2022

Thank you for the fantastic review. We're thrilled to hear that the Quantity Breaks - Bulk Prices app is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

January 4, 2023

This app is perfect for anyone looking to create different quantity breaks for different variants. They offered great support as well which included customising how the app looked and worked on our website. Thank you!

Sydney Flower World
8 months using the app
Omega replied January 4, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

October 13, 2022

This app has great functionality which is easy to set up compared of a lot of others I looked at. Support was amazing and the dev team, particularly Joyce were brilliant at helping to make backend changes quickly when I needed. Can't thank Joyce enough for her assistance. Am really happy with this app and its functionality, look and feel and the amazing support received.

Candela Candles Wholesale
About 1 month using the app
Omega replied October 14, 2022

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

February 17, 2023

We are a large trophies and awards store that needs different quantity break pricing and quantity thresholds based on both percent and dollar amounts for a huge inventory list. This app does exactly what we need. It was easy to setup and use. Support even helped me customize the look of the table display to my exact needs.

Monarch Trophy Studio
United States
8 months using the app
Omega replied February 20, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

May 22, 2023

So impressed. The most impressed with the responsive nature of everyone I've worked with. Diego, the development team and most especially Joyce. The app functions well - it is easy to use. I have had some questions about how to do something that maybe wasn't "out of the box" and the team has been amazing with my requests for a little visual tweak here or there. You just won't be disappointed if you need a quantity break app - the app, the people behind it are all top notch.

United States
Over 4 years using the app
Omega replied May 23, 2023

How lovely and sweet you are.🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

January 29, 2023

I recently started using this Shopify app for product bundles and I have to say, I am thoroughly impressed! Not only is the app user-friendly and efficient, but the customer support I received from Joyce was outstanding. She went above and beyond to ensure I was completely satisfied with the app and even offered helpful tips and tricks along the way. Her patience and attention to detail made me feel like I was her top priority. I highly recommend this app and its customer support team, especially Joyce, who provided a top-notch experience.

United States
5 days using the app
Omega replied January 31, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!