Reviews (60)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 1, 2024

Very powerful sofeware for customer service.
All team members are wonderful!

eco-worthy-it
United States
About 4 hours using the app
June 18, 2024

The AI ​​chatbot can respond to customer inquiries quickly and accurately, providing instant solutions or seamlessly escalating issues to human agents when necessary. This has significantly reduced response time and improved our overall customer satisfaction. It is also excellent in terms of message aggregation for email and other platforms, and is recommended.

iScooterGlobal.co.uk
China
About 1 month using the app
August 21, 2023

QuickCEP has revolutionized how I manage my business! The intelligent shopping guide BOT adds a personal touch to every interaction. Omni-channel integration keeps communication streamlined. Marketing automation saves time and delivers impact. And the consumer insight feature is like having a crystal ball for customer preferences. Recommed!!!

SuperLoveDoll
Hong Kong SAR
6 months using the app
June 19, 2024

This software is not bad to use and has saved me a lot of work. The workload that was originally only completed by five customer service representatives can now be completed by three people, saving a lot of time. The AI is really powerful, and the requirements we raise can always be solved quickly. After all, it is not manual and cannot replace manual labor 100%. It is already great

ROCKBROS-EU
Germany
22 days using the app
November 27, 2023

Having been using QuickCEP for two months, it has really improved retention rates and customer conversion rates, and has also helped our team achieve a timely response to website visitors.

lumopal
Hong Kong SAR
3 months using the app
April 24, 2024

Revolutionized customer relations! QuickCEP streamlines lead mgmt, automates tasks, & offers targeted marketing. 24/7 AI chat support seals the deal. 5 stars!

高性能ミニPC-【公式】Geekom(ギコム)日本
Hong Kong SAR
3 months using the app
August 21, 2023

QuickCEP is definitely a very helpful and convenient tool for me, which effectively improves my customer service efficiency. And it's very user-friendly, you only need a very short time to master it. Great tool with great service.

JISULIFE
China
3 months using the app
August 16, 2023

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

ZAPAKA
China
2 months using the app
August 8, 2024

Awesome! A very useful app, worth recommending to friends.

Foscam
Hong Kong SAR
38 minutes using the app
August 21, 2023

QuickCEP has helped me solve the problem of communicating through multiple channels, which used to be a constant source of frustration for me. Additionally, they have the capability to integrate the GPT large model, which has helped me establish a 24/7 customer service system. On WhatsApp, they have connected with API accounts, allowing me to send marketing messages to groups without worrying about being banned. The results have been extremely positive, and I am very grateful to QuickCEP.

Buymachineryparts
Hong Kong SAR
2 months using the app