Reviews (54)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 22, 2023

QuickCEP's robotic capabilities have helped us save a significant portion of our labor costs, and the robots on duty have helped us recover orders that would have otherwise been lost.

PatPatMatching
United States
About 1 month using the app
August 21, 2023

QuickCEP has helped me solve the problem of communicating through multiple channels, which used to be a constant source of frustration for me. Additionally, they have the capability to integrate the GPT large model, which has helped me establish a 24/7 customer service system. On WhatsApp, they have connected with API accounts, allowing me to send marketing messages to groups without worrying about being banned. The results have been extremely positive, and I am very grateful to QuickCEP.

Buymachineryparts
Hong Kong SAR
2 months using the app
August 16, 2023

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

ZAPAKA
China
2 months using the app
August 20, 2024

Customer service very helpful

Hulala Home
United States
8 days using the app
August 6, 2024

A very powerful AI customer service tool that effectively improves our user experience and work efficiency. Highly recommended for everyone to use, five-star rating~

Cocinare
Hong Kong SAR
2 months using the app
April 24, 2024

Revolutionized customer relations! QuickCEP streamlines lead mgmt, automates tasks, & offers targeted marketing. 24/7 AI chat support seals the deal. 5 stars!

高性能ミニPC-【公式】Geekom(ギコム)日本
Hong Kong SAR
3 months using the app
November 24, 2023

This plug-in solves the problem of insufficient customer service manpower for us, and the after-sales support is excellent. Highly recommended!

elegrp
United States
10 days using the app
August 21, 2023

QuickCEP is definitely a very helpful and convenient tool for me, which effectively improves my customer service efficiency. And it's very user-friendly, you only need a very short time to master it. Great tool with great service.

JISULIFE
China
3 months using the app
May 25, 2022

This application includes the functions of marketing robots, EDM and CDP. Each function has a tutorial video and a help center, which can be learned and used by yourself.

kinnls
Hong Kong SAR
26 days using the app
QuickCEP replied June 28, 2022

Hello! Thank you very much for your kind review .Please let us know if you need any guidance, or have any suggestions or ideas. We'd love to hear them!

May 13, 2022

服务团队很专业热情, 不仅有智能机器人补充无人客服和常见问题,还可以将不同平台客户全部整合一起,线上客户,系统客户,whatsapp和邮件客户均整合在一个页面,自定义的客户管理系统,还包含了邮件营销等,一个抵3的APP, 虽然有些功能还不够成熟,但是只要反馈了,他们的技术团队都非常配合,对合理的要求都会反馈处理时间,非常给力。

M2 Retail
China
29 days using the app
QuickCEP replied June 28, 2022

Thank you very much for your thoughtful comments. Now our products still have some imperfections, so we will improve these problems as soon as possible. We sincerely hope to bring you better service.