Reviews (78)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 25, 2024

QuickCEP' has been a game-changer for our customer service operations. The seamless integration with our website allows visitors to get instant help, improving their overall online experience. We've noticed a significant drop in wait times and an increase in customer satisfaction since implementing 'QuickCEP'. The detailed reporting also helps us continually refine our service strategy. Absolutely deserving of a 5-star review!

3danimeframe
China
1 day using the app
November 27, 2023

The QuickCEP large-model robot and self-service logistics tracking functions are very convenient and speed up our manual response time. Looking forward to more feature updates!

PatPat Wholesale
United States
12 months using the app
November 27, 2023

Having been using QuickCEP for two months, it has really improved retention rates and customer conversion rates, and has also helped our team achieve a timely response to website visitors.

lumopal
Hong Kong SAR
About 1 year using the app
November 22, 2023

A very practical app that helped me solve the problems of instant communication and EDM email marketing. The customer service is also very attentive and patient, which is a great experience. Highly recommended.

VEGEGA Metal Raised Garden Bed
Hong Kong SAR
7 months using the app
November 23, 2023

It is great to use, I can do a lot of customer segmentation and marketing

pokemoncases.com
United Kingdom
10 months using the app
March 25, 2024

This is the tool I'm looking for to help me solve customer service integration and refined marketing problems. I love it!

Anime-case
United Kingdom
1 day using the app
November 19, 2023

The QuickCep has truly bolstered my work efficiency. Its major features, including the large model robot for managing multi-channel customer reception, work order circulation, multi-channel marketing and detailed CDP customer management, have all been game changers. It's a must-have for any retailer looking to streamline operations. Highly recommended.

Linford Office:Printer Ink & Toner Cartridge
United States
About 1 month using the app
November 23, 2023

This plug-in has very comprehensive marketing customer service functions and very good after-sales support. It is a pleasure to use!

uzicases.com
Hong Kong SAR
15 days using the app
November 24, 2023

This plug-in solves the problem of insufficient customer service manpower for us, and the after-sales support is excellent. Highly recommended!

elegrp
United States
10 days using the app
April 7, 2022

When I first saw the QuickCEP application, I felt that it was relatively new and I had never seen it before. I tried it for free with the mentality of giving it a try. It is very convenient to integrate shopify, and I installed it after the steps. I didn't hold out much hope for the new product, but I didn't expect it to be so powerful. QuickCEP integrates multiple different chat channels into one page. When chatting with customers from different channels, there is no need to constantly switch pages. And customers who visit the independent website can communicate with us directly. QuickCEP's bot will guide customers to leave their email addresses and some basic information, and I can do email marketing based on this information. The most important point is that QuickCEP can automatically label customers to divide groups, realize customer behavior analysis, and gain insight into customers to help me accurately carry out business activities.

KINGKA Jewelry
China
About 2 years using the app
QuickCEP replied June 28, 2022

Thank you for your supportl. When our products are affirmed by you, this is our happiest moment! We will continue to optimize our products and provide you with better services!