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So far I've gone through the process of syncing products between Shopify and Etsy. The support question I was answered quickly and seamlessly by Joseph. Additionally, instructions were provided so I can continue to easily sync my products in the future. I am glad I did not have to waste my time reproducing each listing and can now sync my product inventory across both platforms. Great app, great customer support, and easy to use overall. Thank you!
Very helpful integration to sync with etsy. It ended up being too expensive for me, but their customer service is fantastic. Joseph was very thorough and helpful without being salesmen-y. If I ever get busier, I will use again.
The UX-UI of this application is not the best, and the back-end responsible for syncing your products is spotty at best in frequent cases. It will work some of the time, half work other times, and sometimes just not work. Telling me the product is working then wanting me to provide more data for their product to try to fix it again, and again, etc...
Support and developers seem to have little insight into what is going on. Avoid unless you have no other options.
As a VIP customer, this was one of the most disappointing experiences I've had with an Etsy integration app.
I honestly found myself asking:
"Are all the other 5-star reviewers seeing something I'm not, or was my experience completely different?"
Before the migration, I spent a great deal of time preparing my Shopify store. I even sent two pages of detailed instructions to the support representative, Joseph. My request was very clear:
Synchronize only a few products first so I can review everything before importing the entire catalog.
Unfortunately, this request was ignored.
Within about a minute, the app synchronized my products from Shopify to Etsy, and many listings were transferred with serious errors. Instead of receiving the careful onboarding I expected as a VIP customer, I had to spend hours correcting listings one by one myself.
The outcome was devastating.
Only one week after using QuickSync, my Etsy shop was suspended.
I cannot state with certainty that QuickSync alone caused the suspension, but I trusted an Etsy integration app to transfer my listings correctly. If there were compatibility or policy risks, I expected them to be identified during the onboarding process—not after my shop had already been affected.
This experience cost me a significant amount of time, unnecessary stress, and the loss of my newly opened Etsy shop.
Unfortunately, based on my experience, I cannot recommend this app.
Great app an even better customer service. I worked with Joseph. Got my first etsy order and it never pulled oer into my shopify. Joseph popped up in the customer service window and in 30 seconds had the problem I was trying to work on for a day fixed.
He even followed up with me to make sure everything was setup right. HIGHLY RECOMMEND THIS APP AND JOSEPH!
Great app for syncing Shopify products to Etsy. We ran into a hiccup where the initial sync completed without actually creating any listings due to missing SKUs, but their support (shoutout to Joseph!) jumped in quickly, diagnosed the issue, and got everything synced correctly within minutes. Really appreciated the responsive, hands-on help.
Smooth and easy process; and Joseph was great. Very personable and friendly.
*However* ... I'm extremely concerned about a development that occurred (post-syncing my Shopify and Etsy stores) that I'm hoping will be fixed within the next few hours.
Every single one of our product images (over 200 photos) created on a transparent background in Shopify transferred over to Etsy with a solid black background. It's a complete mess. I've had to place my Etsy shop into Vacation mode until it's fixed.
Joseph has indicated he will look into a fix for the problem and reach out to us imminently. I look forward to getting this resolved and will adjust my review once the situation is fixed.
I was having an issue with my products syncing up from Shopify to Etsy. Joseph saw that I was having trouble and reached out to help me. Very good customer service.
Joseph, thank you for initiative in helping me connect the locations.
liking it so far, very responsive customer service. Thanks!