Reviews (2,221)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated syncing of inventory and orders between Shopify and Etsy, which enhances efficiency and accuracy. They appreciate its easy integration, user-friendly interface, and real-time syncing that prevents overselling. The responsive customer support and additional features like stock management tools contribute to improved sales and reduced operational stress. Educational resources and personal guidance further support merchant growth.

November 4, 2024

Horrid app started cancelling historic orders from over a year ago and then creating mirror orders with brand new order numbers. Nightmare as the help desk are pretty useless and keep passing it on to dev, who you never get feedback from. They don't have a clue tech wise. The devs answer seemed to be just to cancel the phantom orders leaving me with no accurate back data. Tax and HMRC hell. I ...

LavenderLime
United Kingdom
About 1 year using the app
Edited December 4, 2024

At first everything seemed fine, but then the app was not understood and Diana's service was very bad.
The app synchronizes what it wants, there was no way we could upload the products we wanted to Etsy and there was no solution.

ARJewelryGift
United States
2 days using the app
Edited October 28, 2024

Integration was easy, albeit a bit slow. Khaled stuck around and helped through the whole process and answered my questions clearly/quickly.

**UPDATE** Inventory syncing only worked one way. Editing Shopify inventory will change Etsy stock levels but Etsy sales weren't being reflected on Shopify. Etsy then read positive inventory for items that were actually sold out and then autorelisted, ...

Buzz Bookstore
United States
6 days using the app
October 13, 2024

Worst experience. Every time when order comes in, the order is synced but the inventory is not updated. I have to manually go and update the inventory so that product is marked Out of Stock. Reached multiple times to support staff but they are not helpful. Still its an open issues and no one is helping form support team to resolve it.

Kanya
United States
6 months using the app
September 23, 2024

**⚠️ ATTENTION!!!**
Be very careful with this app, especially if you manage a large number of products. It syncs your shop, but product variants will be delivered without their pictures, which you’ll have to manually fix yourself. Navigation is confusing—my entire Etsy shop (580 listings, 3200 products) was imported into Shopify, and now I have to manually assign categories for every single ...

BURGUNDY MODE
United Kingdom
21 days using the app
Edited December 9, 2024

This app will allow customers on Etsy to purchase products that are out of stock at the sync'ed Shopify location. This has happened several times over the year with multiple attempts to get this resolved with the customer service team.

They are well aware of this issue and simply re-sync the inventory as a temporary fix. This however just causes more problems and results in customers not coming ...

Mortus Viventi
United States
About 1 year using the app
September 5, 2024

Garbage. I have no any different words. If you're looking for problems on your head, go ahead.

Listings syncing between Etsy and Shopify with a lot of errors. Sometimes its not sync description informtion, sometime its not transfer SKU, sometimes not all of colors vary.

I lost 3 days figure out what is going wrong: after syncing products from Shopify to Etsy all of listings were broken, that was ...

Odiag
United States
20 days using the app
Edited December 22, 2024

After 5 months using this app, this app has created more problems than solving the issue to the extend affecting our sales on Etsy. Here are list of problems we have faced, everytime we reach for support - we get instead support however we run into multiple side effects which are discovered later.

1. Alt text of image not syncing
2. Variant images are not associated (learned hard way when our ...

Urli Utsav
United States
7 months using the app
Edited May 22, 2024

**EDIT** Please take this as a warning, after leaving this review, this company and its staff have proceeded to harass me and try to bribe me to remove my review. They have been trying to contact me DAILY through my websites chat feature (meant for customers) and have also been emailing me telling me that they are a new hire and live in Egypt and they will get fired( Apparently the staff member ...

Dracolour
United Kingdom
28 days using the app
Edited April 20, 2024

Its been 2 days and my product are still not completely synchronized and imported in Etsy. Everything you want to do has to be done with customer service. I am very unhappy with this app and service, as they told me three times already that the products are synchronized.

And I have been asked for a review before the export process has been done. fyi

Gallery Jarrodi
Germany
12 days using the app