Reviews (1,963)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to efficiently sync Shopify and Etsy, enhancing sales and reducing manual work. It excels in real-time inventory management and handles large product volumes effectively. The user-friendly interface simplifies integration, and the app is reliable in maintaining sync across platforms. Customer support, with agents like Joseph, Omar, and Arianne, is highlighted for being proactive, responsive, and helpful, particularly during the setup phase.
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This is the worst platform in terms of service and function. I signed up a few days ago and was on the phone for at least 2 hours attempting to sync. The guy told me it would update and 8 hours later nothing had occurred. The next day I got a different person and she was more knowledgeable, but I discovered the photos weren't transferred over to ETSY. I call the following day and get rep #1 again, imagine that! After dicking around with him for an hour, I decided to cancel and try another platform.
Joseph was very helpful and knowledgeable about syncing the app, and helped out a lot!
Very informative and helped out where I needed help to ensure products were synced correctly.
My experience was terrific. I started out knowing nothing about this app and once I communicated with the representative, Everything fell into place. I had my settings for products incorrect, and my representative was able to guide me and explain how to correct it and proceed with the following steps.
I was leary about selecting this app over the others, but now I am convinced.
Hello! Thank you so much for your wonderful feedback and I'm glad I was able to answer all of your questions. It's my pleasure assisting you.🤗
- Agelica
EIn perfekter Service - Auch von Arianne die mir komplett bei der Einrichtung und bei meinen Fehlern geholfen hat. Ich kann jedem nur diese App empfehlen.
Alles ist super
Great customer service from Normie, she helped me with everything I needed. I was having some trouble, and she made everything much more simple. I am very pleased.
This was such an easy process to set up. Had an actual person message me immediately and make sure they process went smoothly and quickly. Mohamed, you are a legend - thank you so much for you help, promptness and friendly yet professional communication!
I had some issues in syncing 1582 products into my Etsy listing due to some issues not matching, I tried to figure everything out myself for 2 days going on youtube, google, FAQ's, and I ended up reaching out to contact support and Joseph was an absolutely respectable and helpful agent.
Not only did he give me instructions to do it myself, but he offered and took the initiative to take the necessary steps and actions to personally go into my store with permission, bulk edit ALL of my products in order to resolve the syncing issues, and synced all of them into Etsy himself.
20/5 STARS and an amazing phenomenal experience I personally had with Joseph!
Thank you so much for this glowing feedback, it's so appreciated. Whenever you need any kind of help, I'm always here to assist you.
- Joseph
The app is awesome. Not only does it do everything advertised but their customer service is on a different level of awesome. I had a lady named "Arianne" help me for a good 2-3 hours. I had set up stuff wrong on my store and she fixed all of my mistakes. Things that didn't necessarily have to deal with the app and she still took the time to go above and beyond. I wish I could give more than 5 stars.