Reviews (1,963)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to efficiently sync Shopify and Etsy, enhancing sales and reducing manual work. It excels in real-time inventory management and handles large product volumes effectively. The user-friendly interface simplifies integration, and the app is reliable in maintaining sync across platforms. Customer support, with agents like Joseph, Omar, and Arianne, is highlighted for being proactive, responsive, and helpful, particularly during the setup phase.

March 30, 2023

Fantastic app and amazing customer service! Highly recommend! They helped me with some trouble I was having and got me up and running in no time. :) Thea was so very helpful and super quick. :) Very pleased.

Lisa Buchanan Designs
United States
2 months using the app
R. I. T. N. S. replied April 1, 2023

Thank you for this great feedback. I'm happy I was able to help you set up your store and It's a pleasure assisting you! Just sit back and relax, let us do all the work. Just let us know if you need further assistance, we'll be more than happy to help. - Thea 😊

August 8, 2023

I worked with Joseph, he was super helpful, easy to communicate with and was very encouraging for each step I figured out haha. Highly recommend him!

My Store
United States
2 months using the app
Edited May 15, 2023

I'm a little slow when it comes to technology but Joseph has been a big help making sure everything is working smoothly! Appreciate him so much!

SoulandAsh
United States
2 months using the app
R. I. T. N. S. replied May 16, 2023

Thank you so much for taking the time to leave us a review! Glad I was able to set up everything for you. Have a wonderful week and best of luck with everything! ☘️
- Joseph

April 27, 2023

The customer service for this app is super quick and efficient. Thea was incredibly helpful and so sweet! thank you so much! 10/10 customer service

Crystal Glow Shop
Canada
About 2 months using the app
R. I. T. N. S. replied April 27, 2023

Hello! Thank you so much for your wonderful feedback an it's my pleasure assisting you. -- Thea :D

July 5, 2023

The app's after service is fantastic - I was having trouble with syncing my products but Normie from customer care was fabulous at assisting me with making sure I had done everything correctly by sending screenshots, walking me through each step and even setting up a Zoom call to help.
This is by far the best service I've received in a long time! Thank you

CW Collective
Australia
About 2 months using the app
R. I. T. N. S. replied July 7, 2023

We are thrilled to receive another five-star review from you! Your ongoing support and positive feedback are truly appreciated. Thank you for your continued trust in our services. We are committed to providing you with exceptional experiences every time.
- Normie

November 13, 2023

Great product and services !

Kanvas99
Spain
About 2 months using the app
February 24, 2024

Very helpful and patient! Made my first experience with this app very easy!

Injecting Truth
United States
About 1 month using the app
December 8, 2023

Arianne did a FANTASTIC Job helping me get everything going. My Shopify store was messed up and she took charge and got everything straightened out. She was very responsive and easy to understand. Getting good Customer service is not easy these days and I'm really happy to report that Arianne is a shining example of what good Customer Service is all about!

Sparkelez.com
United States
About 2 months using the app
May 13, 2024

Brilliant, absolutely brilliant. very polite, solved my issues instantly and was willing to continue to help me!

N-Graved
United Kingdom
About 11 hours using the app
November 26, 2023

So far so good, I only uploaded today... Everything is working and when I had an issue help was right there.

Linkwood Studio
Australia
About 2 months using the app