Reviews (1,938)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to efficiently sync products, orders, and inventory between Shopify and Etsy, significantly enhancing business operations. Key features are noted for their ease of use and effectiveness. The app is also commended for its reliable performance and exceptional customer support, with a responsive team that quickly addresses setup and troubleshooting issues.

July 30, 2023

I've had some problems from get-go but Mohamed was there to assist me all the way, with every issue I had. I really appreciate his assistance, helped me and my business a lot.

boyswithbrokenhearts
Türkiye
5 days using the app
R. I. T. N. S. replied August 3, 2023

Thanks for your trust, we’re thankful for amazing customers like you Yigit :)

January 13, 2023

Works great so far, although in full disclosure I've only had it a day or so. Angelica gave me excellent service and hand held me through bringing in some of my inventory then even waiting with me until it was all in and I was happy! she was great and really appreciate the top notch support!

Digital Impressions, LLC
United States
5 days using the app
August 20, 2023

Really great service for onboarding! Very responsive and helped me integrate very quickly! Really appreciate the help

The Sweet Starling Co
United States
5 days using the app
November 7, 2023

Normie was incredibly helpful and patient in assisting me with my issue. Their expertise and dedication were truly commendable, making for a positive and efficient customer service experience.

Love & Tiers
United Kingdom
5 days using the app
Edited October 3, 2021

I was really hesitant to download and use this app because there were no reviews yet, but I decided to take the plunge because - as someone with less than 100 listings on Etsy - I was really not a fan of paying $19.99/month on one of the other apps that do the same synchronization service between Etsy and Shopify. I am so glad I got this app! It does exactly what it says it will do and is VERY easy to use and understand. Thank you so much to the team at RAKT for creating something that met my needs without the unnecessary price tag. I am so grateful!

Happy Moon Candles
United States
5 days using the app
October 5, 2023

Using this app for the first time and encountered some confusion on the setup and some issues while syncing. The support team has walked me through both problems with ease and always provided me with a timely resolution. Very happy so far with the apps capabilities and the teams knowledgable support.

Artificially Art
United States
4 days using the app
June 17, 2023

Joseph was extremely helpful! opening my own shop has been a challenge with problems coming up one after another but when I hit a snag with this app Joseph was eager to help! He was amazing!

Soft Lyfe
United States
4 days using the app
R. I. T. N. S. replied June 20, 2023

Thank you so much for your words, highly appreciated. Please whenever you need further assistance, you can get in touch with us anytime of the day.
- Joseph

June 12, 2023

Great Customer service and easy to use. Thanks very much!
Wouldn't hesitate to use it again in the future!

Yin Yoga Mats
Australia
4 days using the app
R. I. T. N. S. replied June 15, 2023

Thank you for choosing to use our app. We are always here to help you out!
-Angelica Amara

March 12, 2023

It looks like this is what I was looking for, everything you need to simplify the work. Customer support service is top-notch! Thanks, Thea

swammmi
France
4 days using the app
R. I. T. N. S. replied March 12, 2023

Hello! Thank you so much for this wonderful feedback and I'm glad we were able to help you manage your stores. It has been a pleasure assisting you! - Thea 😊

August 25, 2023

Joseph gave outstanding customer service during setup! Always great having someone reach out to see if we need assistance, rather than having to find assistance ourself.

Supplocker
United States
4 days using the app
R. I. T. N. S. replied August 28, 2023

Your kind words encourage me to continue doing my best to make sure every customer's experience is a memorable one. Let me know if you need further assistance!

-Joseph