Reviews (2,123)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automation and synchronization capabilities between Etsy and Shopify, highlighting its ease of integration and user-friendly interface. They value the real-time synchronization for accurate inventory management and efficient order processing. The comprehensive features support streamlined e-commerce across platforms, and responsive customer support enhances user satisfaction and operational success, positively impacting sales.

August 30, 2023

Very helpful customer service! Was very quick to help me with my query and easy to communicate. Thank you

Blush and Bloom Jewellery
Australia
About 9 hours using the app
R. I. T. N. S. replied September 4, 2023

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with our Service. If you have any questions or need further assistance, feel free to reach out. Your support means the world to us!

November 27, 2023

Just starting this app and ill try and update review later on how its going, but as for now Joseph has been an amazing help! Thank you Joseph!!!

Gallery in The Valley
United States
About 9 hours using the app
January 12, 2024

EXCELLENT!!!! I'd used CED Commerce previously & it was very confusing. With this, you just click a button & everything gets added or select the products you want & add them. The customer service rep, Joseph, that messaged me was fantastic. Got me all set up within a couple of minutes & showed my how to sync my orders (which was also super simple). Don't hesitate, if you have an Etsy shop this makes everything so much easier!

Fairy Forged
United States
About 7 hours using the app
December 6, 2023

Helped by omar had no idea but he worked patiently with me to get it sorted and synced. Was a great help setting up the link and explaining all my random questions

Excelwithmark
United Kingdom
About 6 hours using the app
January 4, 2023

Thea was very nice and helped me with the sync. I needed this to be free because I am a pretty poor artist.

Suzanna McMahan Jewerly and Repairs
United States
About 6 hours using the app
May 5, 2023

I would recommend this app to others.

The written instructions to how to sync were very clear for someone that isn't 'techy'. There was also the option to speaking to someone on chat which I don't usually do however, I had a issue which led to me using the chat. I'm so happy I did.

The person I was dealing with was so very helpful, it felt like I had an invested partner helping find a solution to my business need. The title of the person was Customer Success Agent and it was an appropriate title, they were truly focussed on the success of my store.

Small Island Girl
United Kingdom
About 6 hours using the app
R. I. T. N. S. replied May 5, 2023

Hello Trisha! Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you so much for choosing us! You can email or chat us up anytime and we'll be more than happy to assist you-- Thea 😊

September 28, 2023

This app completely fucked up my entire online business. It has added and removed inventory from my store for no apparent reason and I have had to do inventory on everything to make sure everything is corrected, and I have thousands of products, so you can imagine how fun that has been for me. They said they would figure out what was wrong for me, but it's been 2 days and I just don't have the time to wait for this. Every day it's removing and adding more of my inventory and I can't keep up. Just awful.

Good Grief Yarn & Provisions
Canada
7 days using the app
September 26, 2023

This app saved me so much time. If I had to manually list 3000 items in etsy from my shopify I would never get it done. Joesph was so helpful and did most of the work for me. He gives great customer service.

Design Creative Bling
United States
About 5 hours using the app
November 2, 2023

Don't bother to use this app if you are trying to sync digital products. The app doesn't work for digital products. I asked about this before I installed the app and was told the app could do what I needed. Then, I installed it and wasted 2 hours trying to get things set up, only to discover that the product doesn't work for digital products. I then got two different stories from support about whether the app will or will not work.

When it was made clear that I was annoyed with the runaround over if the app works with digital products, the app was delisted for a day for a "planned" update.

National Park Obsessed
United States
6 days using the app
December 5, 2023

Great customer service. They answered all of my questions, patiently helped me, and walked me through the process.

Mindel Bead Co. LLC
United States
About 4 hours using the app